Membership Sales/Front of House Apprenticeship Dereham Leisure Centre

Is the idea of a new challenge and working within a team something that inspires you? Could you motivate others to enter the leisure centre, and encourage them to be more active more often? If you have drive, the will to succeed and a love to inspire the public, then Dereham Pool and Fitness have an apprenticeship for you!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30 Hours Per Week Inc. Evenings and Weekends

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Dereham Leisure centre - Norfolk are looking for individuals who can engage with their customers, enhance their experience and exceed their expectations. 

We are looking for an enthusiastic Leisure Sales Advisor/Front of House Apprentice, you will have the experience to gain valuable customer service experience along with a Sales Apprenticeship.

The job will involve:

  • To deliver an efficient, friendly and consistently high quality service to all customers.
  • To greet customers in a friendly manner and with a smile.
  • To administer course enrolments.
  • To handle all potential membership enquiries 
  • To maximise new business conversion through effective sales closure.
  • To maximise cross-selling and up-selling opportunities through proactive initiatives.
  • To implement marketing initiatives to generate organic leads. 
  • To maintain service levels in accordance with customer expectations and the company service standards.
  • To handle customer enquiries received by telephone, post, facsimile, e-mail and other means.
  • To ensure that all work is carried out to the highest standard, in accordance with the company policy.
  • To develop and maintain good relationships customers, prospects and suppliers. To gain knowledge of existing and new products.
  • A desire to provide an excellent level of customer service and produce work of the highest quality.

Requirements and prospects

Desired skills

Candidates must have an interest in Fitness and Leisure, be enthusiastic, friendly and want to work towards a Sales Apprenticeship, helping customers and members on a daily basis with their needs.

Personal qualities

A passion for Sales and Customer service is essential along with determination and a drive to succeed. You must also have an interest in sport and fitness and helping people with their fitness needs such as becoming a member at Energie Fitness

Qualifications required

No Qualifications are required

Future prospects

Full time employment to the right candidate

Things to consider

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. You will also be expected to work some weekends, evenings and have some early starts.

About the employer

Located in the heart of Biddulph we are a leisure centre offering a 25m swimming pool, 62 station gym, sports hall, group fitness studio, and a friendly onsite café. If you have any questions or need more information please don't hesitate to get in touch. We look forward to welcoming you to Biddulph Valley


Dereham Leisure Centre


Station Road


NR19 1DF

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Training provider

Level 2 NVQ Apprenticeship in Sales
Functional Skills in English, Maths & ICT

Apprenticeship framework

Sales and Telesales

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017