IT Apprentice University Of Liverpool

Help support the IT infrastructure of a research Institute providing support for hardware and software-related services as well as the externally facing communication channels. Includes secondment opportunities with the central Computer Services Department.

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Closing date: 21 Sep 2017

Apprenticeship summary

  • Weekly wage

    £141.75 - £246.75

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    18 months

  • Possible start date

    09 Oct 2017

  • Date posted

    08 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

An opportunity exists for a motivated and enthusiastic individual with a keen interest in IT and communication to help promote and support work of a University research Institute.

With the training and support of the central CSD support team you will be a first contact point for all IT-related queries within the Institute, resolving hardware and software issues where possible and liaising with the central team when necessary

You will work closely with the Institute Communications Officer to support the collation of information for the upkeep and continued development of the web site, blog and social media feeds.  Collating information in a systematic way, chasing up missing contributions and new copy.

Day to day duties may include

  • Regularly reviewing our various email and address databases to ensure that the information we’re circulating about the Institute is reaching the right audience both internally and externally
  • Gaining an understanding of University web content management system and being able to update content in line with the internal communication strategy
  • Helping with the logistical organisation of outreach events and being on hand to help run events
  • Being trained to manage AV  equipment to help support live broadcasts and recording of seminars and helping to edit and upload video recorded at events to the Intranet
  • Undertaking routine checks of our website for errors, broken links, out of date news or content
  • Producing regular reports from both the website (using Google Analytics) and our Twitter account to inform the Communication Strategy Group
  • Day to day management and maintenance of Institute using social media, including Facebook, Twitter, Instagram and other mobile apps. 

On successfully completing your apprenticeship you will have access to internally advertised opportunities at the University of Liverpool.

How you will be supported

  • Full training and support will be provided by expert training and assessment staff for example The Skills Company. You will have weekly contact meetings with Institute mentors and will also have the opportunity for secondment to both the Computer Services Department and the Marketing and Communications department

What will happen next

  • New applicants who meet the basic entry requirements of the role will be contacted by The Skills Company to discuss the vacancy. This will be by phone.  You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for

Any training you need to complete

What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

Requirements and prospects

Desired skills

  • Ability to produce a high quality and quantity of work with excellent attention to detail, spelling and grammar.
  • Ability to communicate information in a concise and appropriate way to a range of possible audiences
  • Good time management skills and organisational abilities
  • Computer skills, knowledge of Microsoft Office, familiarity with social media and mobile applications
  • Confident internet-user essential, some experience of website editing would be an advantage

Personal qualities

  • Dependable reliable good interpersonal skills, ability to work as part of a team, ability to prioritise work and work to deadlines. 
  • Good attention to detail and high level of accuracy.  Good interpersonal skills and ability to interact with individuals at all levels in the University.
  • Understanding of the importance of managing both personal and professional social media accounts

Qualifications required

  • Minimum of 3 GCSE's (or equivalent) at Grade C and above in English, Math's and ICT.

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

Things to consider

The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

The University of Liverpool is a public University based in the City of Liverpool. A member of the elite Russel Group of research intensive universities, it was founded as a college in 1881 and gained its royal charter in 1903 with the ability to award degrees and is also known to be one of the six original red brick civic universities. It comprises three faculties organised into 35 departments and schools employing over 6000 staff. The University of Liverpool is ranked in the top 1% of universities worldwide according to Academic ranking of word universities.


University Of Liverpool


6 West Derby Street


L7 8TX

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Training provider

  • Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining an NVQ Level 2 qualification in IT.

Apprenticeship framework

IT Application Specialist

Training provider


Applications for this apprenticeship are being processed by The North West Apprenticeship Company Limited

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Closing date: 21 Sep 2017