NVQ Level 2 Customer Service Apprenticeship THE BOULEVARD GROUP LIMITED

Working within a high end hair a beauty salon. Your role will be to assist with everyday reception and admin duties from booking appointments, customer services and taking control of social media platforms.

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Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    5 out of 7 days per week

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Sep 2017

  • Date posted

    05 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The right candidate will join a fast paced, highly motivated team.  The Boulevard group offer high end treatments and services in both hairdressing and beauty and the right candidate will need to have an interest in these areas.

  • Working as part of the team you will be responsible for the running and updating of social media outlets
  • Daily duties with the salon of customer service, appointment booking and cancellations.
  • General customer service and admin will be invovled in this role and the role will become more robust with in house and qualification training.

Requirements and prospects

Desired skills

  • High level of social media knowledge and active use on different platforms required

Personal qualities

  • Open and approachable
  • Friendly
  • Great customer service
  • Positive attitude towards work
  • Reliable
  • Trustworthy

Qualifications required

  • No previous qualifications required.
  • Interest in hair, beauty or cosmetic industry services needed.

Future prospects

Progression with in the team will be considered once level 2 qualification is completed. Possible opportunity to progress onto level 3.

About the employer

At our luxurious beauty salon in Merseyside, you can look forward to a relaxing and quality experience. You can choose from a range of hair and beauty treatments that will make you feel pampered and beautiful. The Boulevard Group is a beauty specialist umbrella that provides all beauty treatments, relevant training and fitness courses. Our goal is to help you look beautiful while improving your career in the beauty industry.




229 -239

Knowsley Road


L20 4NW

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Training provider

  • Full training will be provided to a Level 2 NVQ Customer Service. 
  • Full in house training will be provided by the employer.

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Mode Training Ltd


Drew or Aimee 0151 709 4640 dmooney@modetraining.co.uk

Before you apply

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Closing date: 25 Sep 2017