Apprentice Customer Service Assistant Jays Pharmacy

£5 p/h - 40 hours p/w - Level 2 Apprenticeship in Customer Service - Start ASAP

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9am to 7pm plus the occasional Saturday. 1 hour lunch

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    05 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

As an apprentice, you must have a hard working attitute. Your role will vary and will include the following:

  • Checking orders as they come in daily
  • Meeting and greeting customers, dealing with queries as they come up
  • Learning the names of products and medications as they come in
  • Rotating stock on the floor, ensuring that no items are left out of date
  • Sorting deliveries as they come in, unpacking boxes, disposing of them on a daily basis
  • Keeping the pharmacy tidy at all times
  • Collecting prescriptions from patients and passing it on to the pharmacist
  • Bagging the prescriptions and giving the patients when it’s ready
  • You must have a hard working attitude otherwise you will not progress within this apprenticeship.
  • You need to be able to use your initiative and don’t be afraid to ask questions whenever you are unsure of anything, as it gets quite busy in store.

Requirements and prospects

Desired skills

  • Ability to communicate clearly and concisely, orally and in writing with a wide range of people
  • Good communication skills is essential
  • Good listening skills

Personal qualities

  • A hard worker
  • Willing to take instructions
  • Be vocal, don’t be afraid to ask for help when you feel it’s needed.

Qualifications required

  • Maths and English – GCSE Grade A*-C equivalent

Future prospects

Potential opportunity of a permanent contract for the successful apprentice who completes the programme.

Things to consider

CANDIDATES NEED TO LIVE WITHIN CLOSE PROXIMITY FOR EASY COMMUTE. This is an entry level position so preferably someone with little experience but willing to learn and develop.

About the employer

Jays Pharmacy is a conveniently located community pharmacy within the heart of Egham. It is easily accessible from Virginia Water, Chertsey and Staines. Jays Pharmacy has been a fixture in Egham for over thirty years. Our aim is to help you make the right informed choices about your health and give advice on medication you and your family take or require.


Jays Pharmacy



Pooley Green Road


TW20 8AS

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Training provider

  • BTEC Level 2 Diploma in Customer Service (framework)
  • You may also be required to complete Literacy and Numeracy Skills (this will be determined by existing qualifications). 

Apprenticeship framework

Customer Service

Training provider

The Intraining Group Limited

Applications for this apprenticeship are being processed by The Intraining Group


Andrew Green

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Closing date: 02 Oct 2017