Retailer Level 2 Apprenticeship New Look

Retail is a really exciting industry to work in, where you can realistically climb the career ladder. Start your retail career with this Retail Apprentice role at New Look where you will be providing excellent customer service.

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Closing date: 03 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    38 HPW, 5 days out of 7, various shifts including weekends

    Total hours per week: 38.00

  • Apprenticeship duration

    15 months

  • Possible start date

    13 Nov 2017

  • Date posted

    04 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Shopping is our national pastime! Retail is a really exciting industry to work in, where you can realistically climb the career ladder. You could start your fashion retail career with this Retail Apprentice Talent For Tomorrow role at New Look on a 15 months fixed term contract.

Your role will be based within one of the New Look stores where you will be providing excellent customer service in a fast paced fashion environment. You will receive ongoing support and development to equip you with the skills and knowledge required for a successful career within the Retail industry.

If you are the successful candidate for this vacancy, you will be expected to provide exceptional customer service.

Some of your duties may include:

  • assisting shoppers to find the goods and products they are looking for
  • greeting customers who enter the shop
  • involvement in stock control and management
  • keeping up to date with promotions and
  • being responsible for processing cash and card payments
  • reporting discrepancies and problems to the supervisor
  • replenishment and merchandising
  • dealing with customer refunds
  • keeping the store tidy and clean, this includes hovering and mopping

This is an overview of some of your potential everyday tasks.

At New Look, our mission is to help people look good and feel great. When it comes to people who work for us, we want individuals to express themselves in an environment where change and new ideas are celebrated.

This is because we truly believe every person who works here shapes our company and helps contribute to its future.

Requirements and prospects

Desired skills

  • You should have excellent communication skills with the desire to work in a team environment.
  • You will be organised and confident with a passion for delivering exceptional customer service.

Personal qualities

  • You will be a reliable and enthusiastic person with a professional attitude and smart appearance.

Qualifications required

  • GCSE English and maths at grade C plus or equivalent is preferred but not essential

Future prospects

When you have successfully completed your Apprenticeship, you may have the opportunity for a permanent contract, and to progress to a level 3 Apprenticeship in Retail. New Look also like to grow their own Manager’s, so many opportunities are possible, including running your own store some day

Things to consider

Before you make your application, please ensure that you are able to reliably travel to and from the employer location on a daily basis. Please check bus times/travel arrangements. Please do not contact the employer directly - for any queries regarding this vacancy, please contact The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Fashionable womenswear chain; some stores also include menswear, plus-sizes and maternity clothing.


New Look



High Street


PE29 3LD

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Training provider

  • Retailer  Level 2 – 12-15 MONTHS
  • Level 1 Functional Skills in Mathematics and English

Apprenticeship standard

Retail > Retailer

Training provider

learndirect Apprenticeships Limited

Applications for this apprenticeship are being processed by learndirect Apprenticeships Limited


Ellie Walkden

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Closing date: 03 Nov 2017