Customer Service/Receptionist/Admin Apprentice Motor Arena Used Car Supermarket

This role involves dealing with the public over the telephone and face to face in a fast paced target driven environment. You will be an important part of the team and have to be strong minded, focused and confident. The role requires an outgoing and independent person who can also work as an integral part of a team.

Sign in to apply

Closing date: 22 Sep 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Sunday 08:30am -6pm with 2 days off during the week (Must be willing to work weekends)

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    25 Sep 2017

  • Date posted

    01 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001304535

  • Positions

    2 available

Used car supermarket are looking for trustworthy, reliable and target driven individuals to learn the trade of selling motor vehicles along with customer service, administration skills and sales admin in this family run business. This is a fantastic opportunity for the right people to learn all aspects of the motor trade from selling to customer care. This role involves dealing with the public over the telephone and face to face in a fast paced target driven environment. You will be an important part of the team and have to be strong minded, focused and confident. The role requires an outgoing and independent person who can also work as an integral part of a team. You will need to be organised and prepared to learn all aspects of the role. A professional telephone manner is essential

You will be trained on how to sell motor vehicles by professional sales executives, you will have sufficient training to ensure you possess the skills needed to progress in the world of car sales. You will begin the apprenticeship as a novice but finish as a professional car sales executive.

This vacancy is being advertised by Absolute Apprenticeships on behalf of the employer. Absolute Apprenticeships is an ESF funded impartial brokerage service helping businesses to recruit apprentices across Leeds City Region. Please do not contact the employer directly. For further information about this vacancy and others call our Engagement Team on 0333 444 8802.


Requirements and prospects

Desired skills

  • Customer Care
  • Preparation of The Cars
  • Organising Sales Paperwork
  • Assisting and Organising the Showroom
  • Assisting the team.
  • Administration duties

Personal qualities

  • A passion to succeed in car sales environment
  • Organisation skills
  • Must be driven.
  • Confident with customers face to face and over the phone.
  • Friendly.
  • Outgoing.
  • Willing to Work.
  • Enthusiastic
  • Trustworthy
  • Professional
  • Using your own initiative
  • Computer literate
  • Microsoft Office Skills

Qualifications required

Grade C or above in Maths and English or equivalent would be preferred but each person will be considered on their own individual merits.

Future prospects

This role has the possibility of working your way up to become a professional car sales executive along with a company car

About the employer

We pride ourselves on being a family run business, offering expert knowledge in the car industry, based on over 50 years of experience in the motor trade

Employer

Motor Arena Used Car Supermarket

Address

Halifax

You must have JavaScript enabled to view a map of the location


Training provider

Level 2 NVQ Certificate in Customer Service

  • Mode of delivery: at the premises
  • Course content:
  • Competence qualification

Level 2 NVQ Certificate in Customer Service Mandatory Units

  • Communicate using customer service language
  • Follow the rules to deliver customer service
  • Optional Units
  • Impression and Image
  • Delivery
  • Handling Problems
  • Development and improvement Knowledge qualification

Level 2 BTEC Certificate in Customer Service to complete the following three units

  • Understanding Good Customer Service
  • Delivering Effective Customer Service
  • Planning for Self-Development in Customer Service

Functional Skills qualifications

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Customer Service

Training provider

ESG (SKILLS) LIMITED

Applications for this apprenticeship are being processed by Interserve Learning & Employment

Contact

John Nejman john.nejman@interserve.com


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.


Sign in to apply

Closing date: 22 Sep 2017