IT Apprentice Avon Data Systems Ltd

An excellent opportunity to be part of a highly talented team within nice offices, where there’s a casual dress code to match the informal, yet focused environment. The IT Apprentice role encompasses a range of duties including software support, software upgrades, user training, system integrations and hardware configuration.

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Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday – 09.00 – 17.30 (37.5 hours p/w) May be required to participate in out of hours support rota later on in the Apprenticeship. This will be once per week, from home, from 17.30 – 23.00 and 07.00 – 09.00 the following morning.

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    05 Oct 2017

  • Date posted

    01 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001304530

  • Positions

    2 available

The IT Apprentice works within the support team, providing assistance to Avon Data’s clients.  Day to day duties include:

 

  • Answering incoming support calls and raising tickets in the system.
  • Assisting customers when possible.
  • Pre-arranged integrations with third party systems.
  • Client software upgrades.
  • Training users on new features.
  • Hardware configuration for EPOS installations.

 


Requirements and prospects

Desired skills

  • Computer literate
  • Passionate about IT
  • Ability to communicate with others
  • Good telephone manner
  • Tenacity

Personal qualities

  • Positive outlook
  • Friendly and approachable
  • Maturity
  • Focussed
  • Sound work ethic

Qualifications required

Ideally a minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

 

Future prospects

Progression to Level 4 and consideration for permanent role.

Things to consider

It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

About the employer

We develop IT systems for the hospitality industry to help hoteliers manage their business more smoothly, efficiently and profitably. Established in 1986, we are one of the UK’s leading suppliers of Property Management Systems and support over 700 clients nationwide.

Employer

Avon Data Systems Ltd

Address

89

Soundwell Road

Bristol

BS16 4QR

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Training provider

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in for up to 8 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Trailblazer – Infrastructure Technician. The qualifications consist of:

  • Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
  • L3 Diploma in ICT Professional Competence
  • L3 Extended Diploma in ICT Systems and Principles
  • Level 2 Functional Skills English and Maths (if applicable)
  • BCS Foundation Certificate in Networking and Architecture Principles (Knowledge Module 1)
  • BCS Foundation Certificate in Mobile and Operating Systems (Knowledge Module 2)
  • BCS Foundation Certificate in Cloud Services (Knowledge Module 3)
  • MTA in Software Development Fundamentals or HTML5 App Development Fundamentals (Knowledge Module 4)
  • BCS Foundation Certificate in Business Processes (Knowledge Module 5)

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

ASPIRE ACHIEVE ADVANCE LIMITED

Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED

Contact

applybristol@3aaa.co.uk


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Closing date: 28 Sep 2017