Personal Injury Apprentice Ashtons Legal

Ashtons Legal are looking for a new Personal Injury Apprentice to join their busy team!

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Closing date: 03 Oct 2017

Apprenticeship summary

  • Annual wage


  • Working week

    0900–1700, Monday to Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    15 months

  • Possible start date

    04 Oct 2017

  • Date posted

    01 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The PI Apprentice role sits within the Personal Injury Team reporting to the Claims Team Manager and This involves dealing with losses incurred following non-fault road traffic accidents, instructions for which are provided from 3 major insurance companies.

Duties include:

  • Dealing with incoming post.
  • Handling high volume of telephone calls (both incoming and outgoing).
  • Responding to and sending high volume of emails (you will work paperlessly).
  • Letter writing/drafting documents.
  • Considering evidence from different sources.
  • Making judgments/decisions relating to liability.
  • Liaising with clients and progressing matters effectively and efficiently.
  • Dealing with client queries and complaints.
  • The ability to deal with clients and third parties in a professional and competent manner is essential.

Requirements and prospects

Desired skills

  • Good organisational skills
  • Time management skills
  • Keyboard skills/accurate data entry
  • Strong team playing skills
  • Letter writing and document drafting
  • Courteous and efficient telephone manner
  • Well developed communication and interpersonal skills

Personal qualities

  • Excellent attention to detail
  • Methodical approach
  • Honesty and integrity
  • Courteous and efficient telephone manner

Qualifications required

3 ‘A’ levels or equivalent.

Future prospects

There is a possibility of permanent employment within the Personal Injury Team following successful completion of the Apprenticeship.

Things to consider

Some flexibility of working hours will be required on occasions due to attendance at events. Use of your own transport would be a benefit but not essential.

About the employer

A Law Firm with five offices across East Anglia employing around 340 people.


Ashtons Legal


Waterfront House

1A Wherry Quay



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Training provider

  • Level 2 NVQ in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

This is a work based qualification and does not require day release to college.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by W S Training Ltd


Stuart Havard 01473 220220

Before you apply

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Closing date: 03 Oct 2017