Apprentice Customer Service Negotiator JEFFRIES & PARTNERS LIMITED

Working as part of a dedicated sales team to ensure that customer service standards are of the highest at all times, and sales administration is kept up to date and managed according to the company guidelines. This is a varied and interesting job role within a busy independent estate asgents.

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Closing date: 14 Oct 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon-Fri 9.00am-5.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    30 Oct 2017

  • Date posted

    31 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001303578

  • Positions

    1 available

  • Face to face contact with potential clients
  • Making and receiving telephone calls
  • Filing of property and client details
  • Updating company database
  • Taking photos of properties
  • Showing properties
  • Other general administrative duties

Requirements and prospects

Desired skills

  • Keyboard skills
  • Able to communicate effectively
  • Able to follow and carry out simple instructions
  • Able to interact well with people and work as part of a team
  • Knowledge of MS Office desirable
  • Able to work under pressure and to agreed time scales

Personal qualities

  • Willing to train to obtain further experience and qualifications
  • Have a flexible and enthusiastic approach
  • Reliable
  • Adaptable
  • Enthusiastic
  • Good time keeping
  • Hungry to succeed

Qualifications required

  • GCSE English Grade C and above or equivalent
  • GCSE Maths Grade D and above or equivalent

Future prospects

• If successful and found to be suitable, long term employment may be available • Career progression Additional training and qualifications available within the industry sector

Things to consider

Benefits • Staff Room facilities • 20 days paid holiday, plus 8 statutory days holiday

About the employer

The Jeffries Group Jeffries Estate Agents was established in 1996 and now has offices in Southsea, Drayton, North End, Portchester, Havant, Gosport, Hayling Island, Waterlooville and Stubbington. Our experienced teams specialise in all aspects of the property market from buying, selling, lettings and financial services.

Employer

JEFFRIES & PARTNERS LIMITED

Address

18

Stubbington Green

Fareham

PO14 2JG

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Training provider

Throughout the duration of the Apprenticeship you will be required to attend one of PETA’s training centres for off-the-job training.  The majority of training will be completed with your employer at your place of work.

You will work towards the following qualifications:

  • Diploma Level 2 in Customer Service (Standard)
  • Functional Skills in English, Maths and ICT, if required

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

PETA LIMITED

Applications for this apprenticeship are being processed by PETA Limited


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Closing date: 14 Oct 2017