Business Administration Apprenticeship in Cradley Heath MONARCH CARE SERVICES UK LTD

Working for an established care services provider for the elderly and vulnerable adults in Halesowen as an Business Administration Apprentice

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 08:30-17:00 (37.5 hours)

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Sep 2017

  • Date posted

    30 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

My client is an established domiciliary care provider/agency working in West Midlands area who aim to provide an exceptional care service to those individuals of the community who require extra assistance whilst living in their own home.

They operate home care services 24 hours a day, 7 days a week, 365 days a year and also in case of emergencies.

My client is currently contracted with Dudley Metropolitan Borough Council, Sandwell & West Birmingham CCG, Birmingham City Council, Coventry City Council, Wolverhampton City Council & Staffordshire Council to provide domiciliary care services in their respective areas. They currently provide domiciliary care services in all ‘DY’ postcodes (DY1 – DY9) including Dudley, Stourbridge, Hagley, Tipton, Brierley Hill, Kingswinford, Cradley Heath, Wall Heath, Sedgley, Netherton & Halesowen. They also cover surrounding areas including Birmingham, Walsall, Wolverhampton, Coventry, Staffordshire, Solihull & Sandwell (West Bromwich, Oldbury, Smethwick, Wednesbury, Great Bridge, Tividale).

Main responsibilities:

  • Filing, faxing and using the photocopier as well as other clerical duties
  • Dealing with and responding to emails and other queries
  • Answering the telephone
  • Collating and updating spreadsheets etc

Requirements and prospects

Desired skills

  • Good with numbers
  • Good spelling, punctuation and grammar
  • Good organisational skills
  • General good IT skills with MS Office including spreadsheets
  • Confident communicator
  • Team player

Personal qualities

  • Friendly and outgoing
  • Can work well in a team and also use own initiative
  • Takes a genuine interest in business processes

Qualifications required


Future prospects

Potential for a permanent position on completion of apprenticeship. Previous apprentice has been with the organisation for 3 years now.

Things to consider

Must have good number skills.

About the employer

An established care services provider for the elderly and vulnerable.




Regis House

Halesowen Road

Cradley Heath

B64 6JE

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Training provider

On the job training. Business Administration Level 2 qualification.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by GB Training (UK) Ltd


Maisie Whitticase 01213668388

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Closing date: 29 Sep 2017