Framing and Etching Press Customer Assistant Ironbridge Fine Arts and Framing Ltd

This is an exciting opportunity to join a small local business to work towards your Level 2 Customer Service alongside picture framing and printing press opportunities.

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Closing date: 24 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday-Friday 9-5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    25 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Ironbridge Fine Arts & Framing is a family run business situated in the picturesque Shropshire town of Ironbridge.

As an Apprentice Customer Service Assistant you will be working in a varied and exciting role, your main duties and responsibilities will include two main areas:

  • Supporting the bespoke assembly of the Gunning Arts Printing Presses which are distributed all round the world

Picture Framing

  • Provide customers with the best level of customer care when selecting artwork or framing.
  • You will be trained fully to cut glass, cut mounts
  • Create frames from lengths of moulding, fully assembling the piece of work. 

Requirements and prospects

Desired skills

Good communication skills
Customer service skills

Personal qualities

Dedication and passion to commit to the Apprenticeship and work hard.
Ability to manage your own time and be self-motivated
Follow instructions and work to tight deadlines.
Pride in work

Qualifications required

Ideally the candidate would have at least a D in Maths and English

Future prospects

For the right candidate there may be future opportunities. Ironbridge Fine Arts and Framing would also look to train and pay for the right candidate to take their Guild Commended Framers Qualification.

Things to consider

This is a physical, hands on role that will require enthusiasm and passion to work within an exciting and passionate business. The role would also require some placement at Linley Brook on the road towards Bridgnorth, however transportation can be discussed.

About the employer

Ironbridge Fine Arts & Framing is a family run business situated in the picturesque Shropshire town of Ironbridge. We have private workshops and a public gallery in the heart of the Ironbridge Gorge - a World Heritage Site.


Ironbridge Fine Arts and Framing Ltd


Merrythought Village Unit 7



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Training provider

  • Level 2 Customer Service
  • Functional skill in English at Level 1 
  • Functional skill in maths at Level 1 

As part of the Customer Service apprenticeship, the successful applicant will need to attend an induction session plus a literacy/numeracy diagnostic and attend Functional Skills tests at our centre. They will also need to learn about Employer Rights and Responsibilities and document Personal Learning and Thinking Skills (PTLS) throughout their programme. The Technical Certificate can be achieved either by online tests or assignments which can be completed in the workplace.

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by County Training


CT Apprenticeship Team 03456 6789023

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Closing date: 24 Sep 2017