General Practice Business Administration Apprentice The Portland Medical Centre

A fantastic opportunity has arisen to join the NHS delivering administrative and reception support to a GP Practice located within the Borough of Croydon.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    30 hours, Monday-Friday, 9am-3pm

    Total hours per week: 30.00

  • Apprenticeship duration

    1 years

  • Possible start date

    02 Nov 2017

  • Date posted

    23 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    4 available

Each individual practice will create a specific job description. However in general applicants will be expected to:

  • Greet and direct patients and visitors to the practice.
  • Answer the telephone courteously and respond to all telephone enquiries.
  • Register new patients.
  • Distribute prescriptions as required.
  • Make new and follow-up appointments for patients.
  • Ensure confidentiality on all matters.
  • Scan clinical correspondence.
  • Receive and record new medical records.
  • Prepare deduction summaries for patient moving to new surgeries.
  • Filing and archiving.
  • Assisting with health promotion and prevention programmes.
  • Sort and distribute post.
  • Promote the practice using a range of IT skills.
  • Assist other members of the practice team.

Requirements and prospects

Desired skills

  • Good IT, Literacy and Numeracy skills.
  • Organisational and problem solving skills.
  • Excellent verbal communication skills - the ability to deal with people in person and on the telephone.
  • Ability to apply set procedures.
  • Accurate and thorough approach.
  • Comfortable working to objectives.
  • Ability to work on own initiative.

Personal qualities

  • Proactive and able to use own initiative.
  • Outgoing and confident personality.
  • Team player.
  • Highly motivated.
  • Mature outlook.
  • Keen to learn new skills/take on new challenges.

Qualifications required

  • GCSE (or equivalent) English and Maths, grades A*-C essential.
  • IT qualification - desirable.

Future prospects

This is a fantastic start to your career if you are looking to get into a secretarial,administrative, receptionist or clinical based role within the NHS.

Things to consider

Delivering General Practice services is demanding and challenging. This role is not for the faint hearted!

About the employer

A number of Croydon based NHS GP surgeries are looking to recruit a business/admin apprentice. The successful applicants will be offered the opportunity to visit the practices prior to agreeing a contract.


The Portland Medical Centre


184 Portland Road


SE25 4QB

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Training provider

Level 3 Business and Administration

Applicants will be allocated a mentor from within each organisation. One session per week will be supported learning within Croydon College. Applicants will also be expected to participate in local health specific courses.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Croydon College


Nemath Mohammed

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Oct 2017