Customer Service Apprenticeship Gallery 108 Ltd

An opportunity has arisen for someone to work on the Reception at Gallery 108. You will work alongside the experienced Hair and Beauty team to deliver a high standard of Customer service.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37.5 hours

    Total hours per week: 37.50

  • Apprenticeship duration

    1 years

  • Possible start date

    25 Sep 2017

  • Date posted

    18 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001299337

  • Positions

    1 available

You will work alongside the experienced Hair and Beauty team to deliver  a high standard of Customer service.

  • You will be expected to maintain the reception area to a high standard and sell products to the clients.
  • Look after the clients at the end of their treatments  taking payments and making new appointments to a standard that gives  a positive impression of the salon.
  • You will meet and greet clients.
  • Make refreshments.
  • Answer the telephone and make appointments.
  • Using the computer to store information.
  • Order stock and sell products to clients.
  • Maintain an efficient working reception.

Requirements and prospects

Desired skills

  • Have a pleasant outgoing personality.
  • Pay attention to detail.
  • Be punctual.
  • Be able to answer the telephone in a manner that gives a good impression of yourself and the salon.
  • Demonstrate a flexible approach to work with a willingness to undertake a variety of tasks

Personal qualities

  • Be of smart appearance.
  • Have a high standard of personal hygiene.
  • Have a pleasant outgoing personality.

Qualifications required

  • GCSE or equivalent A-C in English and Maths would be an advatage

Future prospects

A full time position for the right person on completion of the NVQ L2 Customer Service qualification.

Things to consider

Please note where the job is and make sure you can get there on time. The job involves dealing with all types of people so a good temperament is essential.

About the employer

Gallery 108 based on Gosforth High Street is an award winning Hair and Beauty salon. Since opening the doors at Gallery 108 we have achieved 1st place in L'Oreal Colour Trophy and Men's Image Awards for the North east. Within the Hairdressing team we have won the LCT 2014 North Eastern region and are looking forward to competing in the final this year. As a salon we are recognised for our exceptional expertise and client care.

Employer

Gallery 108 Ltd

Address

108

High Street

Newcastle Upon Tyne

NE3 1HB

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Training provider

  • NVQ L2 Customer Service will be carried out by TyneMetropolitan College.
  • Functional skills if you do not have GCSE A-C in Maths and English.

Apprenticeship framework

Customer Service

Training provider

TYNE METROPOLITAN COLLEGE

Applications for this apprenticeship are being processed by Tyne Metropolitan College

Contact

Mandy Greener 0191 2295175 mandy.greener@tynemet.ac.uk


Before you apply

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Closing date: today