Business Administration Apprentice World Wide Book Services Ltd

We are currently seeking an Apprentice to join our distribution team in Wickford. You will need to have a good team work ethic and attention to detail. We offer a fun working environment with a family feel as we are all working together as a team.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday, 9am - 5pm (TBC by employer)

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    15 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties include:

  • Answering the telephone.
  • Dealing with online orders and enquiries.
  • Maintaining the database ensuring the information is highly accurate.
  • Accurately scanning information onto files.
  • Marketing the concept of the company.
  • Audio typing communications.
  • Covering reception and liaising with clients when required.
  • Proposing improvements for service and system delivery internally and externally.
  • Responding to queries, complaints, orders and any other customer service enquiries.
  • Managing social media pages accounts for the business.
  • Managing the website changes with new products.
  • Distributing incoming post.
  • To maintain strict confidentiality at all times.
  • To meet and greet visitors.

Requirements and prospects

Desired skills

  • Attention to detail
  • PC skills
  • Customer service skills
  • Communication skills

Personal qualities

  • Hard working
  • Reliable
  • Thoughtful
  • Take pride in your work
  • Punctual
  • A keen attention to detail
  • Fully committed to the task at hand

Qualifications required

No formal qualifications required.

Future prospects

A permanent position will be available for the right apprentice.

Things to consider

Please be advised Central Training Group will be managing all applications for this vacancy. You must attend an information, advice and guidance session with Central Training Group, where an initial interview/meeting will take place before your application can be processed any further. Should you have any further questions please contact CTG on 0800 783 2901. By contacting the employer directly you may jeopardise your application! Please contact Central Training Group if you have any queries.

About the employer

Created in 2003 by people with vast experience of the Publishing and Logistics industries. Our main operations are handled from a dedicated warehouse and office facility in Essex. From humble beginnings we have grown, developed, and expanded into an international network of offices and exclusive agencies. These enable us to provide our key activity - book and media consolidation and shipping from the main publishing export countries (UK, USA, France, Germany, Italy and Spain).


World Wide Book Services Ltd


Dollymans Farm

Doublegate Lane


SS11 8UD

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Training provider

  • All training will be carried out within the workplace.
  • You are not required to attend college.
  • You will train towards an NVQ Level 2 in Business Administration.
  • Functional Skills if required.
  • The employer will train the candidate on the specific job role.

Apprenticeship framework

Business and Administration

Training provider

Central Hairdressing & Joshua Galvin Academy

Applications for this apprenticeship are being processed by Central Training Academy


Kayley Campton 01702671227

Before you apply

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Closing date: 27 Oct 2017