Pharmacy Counter Dispensing Assistant Apprenticeship Fazeley Pharmacy

Fazeley Pharmacy is offering a hard-working and enthusiastic candidate an opportunity to start their career in the pharmaceutical health sciences sector as an Apprentice Counter Dispensary Assistant

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Friday 8.30 - 6.30pm 37.5 hours p/w

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    27 Nov 2017

  • Date posted

    14 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

¬The post holder will to work with customers on the counter and also assist the pharmacist in the dispensing of medication in their busy pharmacy.

Main duties include:

  • Assist in the sale of over the counter medicines
  • Complete prescription receipt and collection
  • Ordering, receiving and storing pharmaceutical stock
  • Liaising with customers in all areas of sales, including specialized products providing a highly personalised approach
  • Managing stock levels, replenishing and cleaning sales areas.
  • Receive and store incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages.
  • Assisting future sales and maximum profits, by the analysing of seasonal trends and product selection.
  • Processing payments of various kinds, using the till, including handling of credit/debit cards, cheques and accounts.
  • Assisting in the reconciliation of the till at the end of each shift/or following day if requested to do so by the manager.
  • Ensuring standards for quality, customer service and health and safety are met.
  • Maintaining awareness of market trends and advertising, updating sales display areas.
  • Dealing with sales as and when required, serve customers showing high standards of customer care at all times, providing a helpful and friendly service, in order to maximise sales.
  • To utilise specialist product knowledge when required.
  • To maintain a clean and tidy working environment.
  • To complete compulsory training as required.
  • To carry out other duties which naturally fall within the reasonable expectations of the role.

This apprenticeship is work based learning therefore you will be working at the employer's address and will not need to attend college, except for initial assessments.

Requirements and prospects

Desired skills

You will need to be a good communicator, be able to work accurately, pay attention to detail and also enjoy working as part of a team.

Personal qualities

The ideal candidate will be a quick learner, proactive and show initiative. They will be a team player and able to prioritise workload at a busy time, remaining calm. They will be dedicated and willing to work in line with strict procedural guidelines to ensure the assignments are handed in on time. The ideal candidate will also be mature and understand the importance of confidentiality when handing the personal data of patients and customers.

Qualifications required

3 x A*-C GCSE's (or equivalent) Maths, English & Science (Desirable)

Future prospects

Potential of a permanent role at the end of the apprenticeship or progression onto a level 3 dispensing technician role, dependent upon the performance

Things to consider

Able to get the employers address in accordance with the working hours.

About the employer

Fazeley Pharmacy is part of Shiraz & Sons, a busy pharmacy providing comprehensive pharmaceutical and healthcare services to the local community.


Fazeley Pharmacy


11 Coleshill Street



B78 3RB

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Training provider

You will need to complete the following qualifications to achieve the full framework BTEC

  • Pharmaceutical Science Level 2
  • Diploma in Pharmacy Service Skills Level 2 QCF
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
  • Functional Skills Level 2 Maths if required Functional Skills Level 2 English if required

Apprenticeship framework

Health Pharmacy Services

Training provider


Applications for this apprenticeship are being processed by Central College Nottingham


Ashleigh Oates

Employer's Application Instructions

Please click on the link provided to apply. If you require assistance with applying for this Apprenticeship please contact us on 0115 9457260 or email on

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Nov 2017