Settlements Apprentice PX Group Limited

The Settlements Apprentice is part of a highly skilled, self-motivated team whose primary objective is ensuring the E24 Settlements team produce accurate energy bills for E24 and PX customers. Successful Candidate will work towards a level 2 business administration apprentice.

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Closing date: 18 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon – Fri 0830-1700 1 hour for lunch

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    25 Oct 2017

  • Date posted

    14 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • To complete all assignment and assessment requirements of the apprenticeship in a timely and accurate manner. 
  • Having completed required training, to be able to support and undertake a diverse range of settlement administration duties including timely and accurate validation of gas and electricity meter readings, data input of industry published prices, production of trade confirmations for counterparties, validation of industry invoices and supporting production of customer bills. 
  • Provision of excellent customer service & positive promotion of the Settlements Department to internal & external customers & colleagues in line with changing business needs and E24 strategies and requirements.
  • Help provide and ensure a safe, professional and welcoming office environment at all times.
  • Answering telephone calls & resolving queries whenever possible, appropriately forwarding messages clearly and precisely.
  • To complete required safety training and other identified training.
  • To gain an appreciation of a 24/7 business and their role within it.
  • To gain an appreciation of the energy business – particularly power and gas.
  • To contribute to a small team and their targets within the company.
  • N.B. This list is not exhaustive and additional responsibilities may be undertaken, dependent upon business need.

Requirements and prospects

Desired skills

  • Working as part of a team – contributing to and working with others. Willing to take on a variety of tasks to help team/develop self.
  • Excellent attendance & time keeping.
  • Completing qualifications including collecting data and writing assignments to meet deadlines.
  • Develops own knowledge using a variety of methods.
  • Demonstrate own initiative by finding ways to complete tasks/solve queries.
  • Confident numerically. Able to understand calculations and demonstrate accurate numerical reasoning skills.
  • Methodical, accurate & detail-conscious approach to work.
  • Good communication skills, willing to speak to others, in person or by email & phone.
  • Ask questions when not certain and to check understanding.
  • Microsoft Word to complete documents.
  • Reading data values in excel spreadsheets.
  • Composing, sending & filing emails.

Personal qualities

  • Completes activities to continuously develop self & complete apprenticeship.
  • Plan and organises self & workload to meet required targets.
  • Relates different pieces of information and recognises trends.
  • Works to meet standards of excellence.
  • Learns new information regarding changing products, operations etc.
  • Confident in dealing and working with others.
  • Deals effectively with people from a variety of backgrounds.

Work Experience including:

  • Photo copying & filing
  • Document formatting
  • Invoice matching
  • Reading & reviewing procedures
  • Monitoring email inboxes
  • Customer Service
  • Works to changing time-scales

Qualifications required

  • 5 GSCE’s A-C grades including Maths & English - Essential
  • GCSE Information Technology grade A-C. - Desirable
  • GCSE Business Studies (or equivalent) grade A-C. - Desirable

Future prospects

A business administration apprenticeship is a great transferable qualification to have- the years experience will also get you on to the career ladder.

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. For example, if you already have a Level 4 qualification you still may be able to complete an apprenticeship at any level providing you meet the eligibility criteria and are learning substantive new skills.Please note; if you have been progressed, you will be contacted to complete a telephone interview. Please expect to receive a call from us. Applicants must go through this telephone procedure for your application to be progressed. Please be aware that as Northern Skills Group provide a matching recruitment service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

About the employer

PX operates on a 24 hour, 7 days a week basis, across a diverse range of low and high hazard industries including power, gas, fuel storage & also in energy trading. The group is continually expanding, providing operations, maintenance and management services and solutions throughout the UK and services to other global businesses and has experience in areas such as the Middle East, Europe and South America.


PX Group Limited


P X House

Westpoint Road


TS17 6BF

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Training provider

  • Level 2 Business Administration
  • Technical Certificate
  • Functional Skills in Maths, English and ICT (where required)
  • Day release class

Apprenticeship framework

Business and Administration

Training provider

Northern Skills Group

Applications for this apprenticeship are being processed by Northern Skills Group

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Closing date: 18 Oct 2017