Apprentice Business Administrator STORE CHECKERS (UK) LIMITED

This is a fantastic position for someone to gain invaluable experience within a growing and dynamic company, where no two of your days will be the same.

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Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage

    £157.50

  • Working week

    Monday to Friday, 9:30am – 5:30pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    26 Sep 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001115553

  • Positions

    1 available

Storecheckers is celebrating 25 years in business and during this time it has provided Mystery Shopping, Market Research & Training programmes across the UK so clients can improve customer service and increase sales, we are continuously growing and are looking to develop our team in Manchester.

 

Working as part of a supportive team you will become a pivotal member and provide a strong support function.

 

Duties to include, but will not be limited to:

  • Data input onto a computer system
  • Emailing ‘Field Workers’ as required
  • Collating and sending out various documents to clients
  • Taking accurate telephone messages and dealing with queries
  • Using Microsoft Office packages including Word, Excel and Outlook
  • Telephoning ‘Field Workers’ to assess availability and follow up on outstanding work
  • General office duties including photocopying, filing and post
  • Working as part of a supportive team you will become a pivotal member

     

    Your role will be varied and you will have fantastic exposure to all areas of the business, you will provide an exceptionally strong support function to all the team.


Requirements and prospects

Desired skills

  • Attention to detail
  • Good standard of numeracy and literacy
  • Knowledge of Microsoft Office packages
  • Excellent verbal and written communication
  • Excellent telephone manner
  • Proactive and self-motivated
  • Keen willingness to learn and develop personally

Personal qualities

  • Proactive and self-motivated
  • Positive, friendly and well-mannered
  • Ability to work without constant supervision
  • Comfortable speaking to customers both face to face and over the telephone
  • Above all you must have a good standard of common sense and have a get up and go attitude!

Qualifications required

A*-C in English and Mathematics or equivalent

Future prospects

Once you have successfully completed this Apprenticeship, there will be a permanent role for you and maybe the opportunity for you to progress onto a Level 3 Advanced Apprenticeship. You can also develop your skills further and use your technical experience and knowledge gained to progress on your learner journey.

Things to consider

If you would like further information about this vacancy please contact the Learning Unlimited directly and not the employer. Your application may not be considered if you do not follow this process. Please be aware that the vacancy may close before the stated closing date, at the employer’s request.

About the employer

Storecheckers is celebrating 25 years in business and during this time it has provided Mystery Shopping, Market Research & Training programmes across the UK so clients can improve customer service and increase sales. For the Storecheckers' Team with their mantra of "Service Counts", long term relationships with clients are the norm because everyone knows that poor service costs you money. The Storecheckers' Team offers clients specifically tailored Mystery Shopping, Research and Training backed up with bespoke quality reporting systems which allow clients to quickly pinpoint areas for improving performance and profitability. At Storecheckers we have a pool of highly trained and experienced researchers who are carefully matched to each clients' business profile. With our own commitment to continuous improvement, all our researchers are constantly monitored, offered feedback and ongoing training. Our team of researchers are completely impartial and we pride ourselves in giving clients: • Nationwide coverage with visits to any type of outlet from retail stores and restaurants through to airport terminals and museums as well as feedback about online and telephone ordering experiences. • 100% confidence in the quality of the information which is detailed and completely objective. • Tailored staff training in line with research findings to improve customer service. Storecheckers' portfolio of clients include: • Large and small retailers, restaurants and leisure outlets, financial institutions and the health sector - in fact anyone who has a customer and staff interface. • Franchise organisations who wish to evaluate the performance of their franchisees. • Manufacturers and suppliers keen to check whether their products are being effectively promoted.

Employer

STORE CHECKERS (UK) LIMITED

Address

Hale Top

Civic Centre

Wythenshawe

Manchester

M22 5RQ

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Training provider

  • Job-specific training through working alongside qualified and experienced staff
  • A competency based qualification to demonstrate you have the skills required to do the job – NVQ Level 2 in Business and Administration 
  • A technical certificate that includes theoretical knowledge required
  • Functional skills in English, Mathematics & ICT at Level 1 – depending on previous attainment
  • Employment Law Workbook which includes your rights and responsibilities as an employee
  • Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Training provider

CHESTERFIELD COLLEGE

Applications for this apprenticeship are being processed by Learning Unlimited

Contact

Rebecca Rudden


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Closing date: 09 Oct 2017