Customer Service Assistant/ Apprentice Supervisor Megaplay Leeds Ltd

As a customer service assistant the role would be assisting with every area of the day to day running of the business. If you want to start your career in Customer Services then this position is perfect for you!

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Closing date: 10 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    4 days during the week Monday - Friday 1 day on weekend (10:00 - 6.30)

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    18 Oct 2017

  • Date posted

    10 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Daily duties to include:

  • Reception
  • Taking food orders
  • Using tills
  • Taking food to customers
  • Cleaning duties
  • Washing up
  • Clearing tables
  • Answering the phone
  • Taking party bookings & confirming parties.
  • Any other ad-hoc duties

Requirements and prospects

Desired skills

  • Good level of business knowledge
  • Basic Microsoft knowledge (Excel, Word, PowerPoint)
  • Clear communication skills
  • Time management skills
  • Problem solving
  • Using own initiative
  • Teamwork

Personal qualities

  • Drive to partake in personal development
  • Fast Learner
  • Reliable
  • High Work Ethic
  • Goal orientated focus
  • Good personal presentation
  • Enthusiastic  

Qualifications required

  • At least 5 A-C Gcse grades (Gcse in business) (or equivalents)

Future prospects

Progression within the company - supervisor position

About the employer

Megaplay is a family owned soft play centre in Garforth, our unique and extensive play area has activities for all ages, including the designated 0-2years baby sensory area, an under 4’s toddler area. A large open structure including a 4m wavy slide, sky glides, cargo nets, a tunnel slide, sport zone providing an enclosed arena for football and basketball plus many more features for under 12’s, alongside the quad go-karts in our specially designed race track. We also have a café on site serving both adult and children’s food and hot and cold drinks. In addition we have 3 party rooms allowing us to cater for up to 12 children’s parties a day.


Megaplay Leeds Ltd


Chestnut Court Unit 1

Lotherton Way


LS25 2JY

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Training provider

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role.

In addition, training will also be provided towards the Apprenticeship in Customer Service Level 2 through in house delivery.

The Customer Service Level 2 consists of the following:

  • Level 2 NVQ in Customer Service
  • Technical Certificate
  • Employment Rights and Responsibilities
  • Functional Skills in Literacy and Numeracy

Full training will be provided by an existing member of staff in each area of the business alongside

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED


Richard Davenport 01133 663066

Before you apply

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Closing date: 10 Oct 2017