Apprentice Administrator ADVANCEFM LIMITED

Advance FM are looking for an Administrator Apprentice working within a support helpdesk environment, to join our friendly, highly valued team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Weekly wage


  • Working week

    35 hours per week, Monday-Friday 9am-5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    15 months

  • Possible start date

    21 Sep 2017

  • Date posted

    08 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties will include:

  • Answer and relay telephone calls, emails and other correspondence as required.
  • Accept and handle incoming calls, acting as a point of contact. Transferring calls to other members of staff.
  • Manage personal inbox.
  • Make refreshments for office staff and guests.
  • Meet and greet visitors into the office.
  • Prepare and frank outgoing post.
  • Organise incoming post and pass to relevant staff members.
  • Record monthly stationery stock and assist in ensuring that stationery is replenished.
  • Assist with creating reports, writing letters and other written documents.
  • Responsible for shredding confidential paperwork.
  • Maintain correct filing systems. Assisting other departments with their filling.
  • Arrange and participate in meetings with NVQ provider, discussing ongoing coursework.
  • Ensure that coursework is kept up to date and completed within given deadline dates.
  • Report to Team Leaders with any problems or queries.
  • Complete general office duties and providing general administrative support to the Administrators and Team Leaders.
  • Demonstrate the core values and professionalism of the company.
  • Demonstrate and achieve inspirational behaviours of the behavioural framework.

Requirements and prospects

Desired skills

Excellent written communication skills Excellent verbal communication with the ability to develop and maintain good relationships Solid IT experience and confidence Ability to take accurate messages, follow up where necessary Ability to accurately input information on a database

Personal qualities

Polite individual with an excellent telephone manner Flexible and willing to contribute to the success of the team Organised Professional and well presented Polite Ability to work as part of a team Positive and ambitious attitude

Qualifications required

5 GCSE A-D, including English and Maths, or equivalent Functional Skills.

Future prospects

You will receive full training and the opportunity for continual training and development with the company. You will also will have the opportunity for progression within a growing business.

Things to consider

Based in a rural location so consideration to your journey from home to work is important. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Advance FM are a Facility Management company based in Chart Sutton, Maidstone. Advance FM are a single point of contact for residential and commercial clients with planned and reactive maintenance works.




The Barn, Lested Farm, Plough Wents Road

Chart Sutton


Chart Sutton

ME17 3SA

You must have JavaScript enabled to view a map of the location

Training provider

  • Level 2 in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills in English and Maths
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Mid Kent College of H & FE


Hannah Gibbs

Employer's Application Instructions

MidKent College JobShop invites you to apply for the vacancy detailed above by using the below "Apply" link. At the JobShop, we use CVMinder to manage all of our jobs securely. Select "Apply" to continue. Once completed, your application status may be reviewed in your secure, personal CVMinder account at

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today