Customer Consultant Apprentice ENDURALIFE LTD

The Successful applicant will join their Customer Relationship Team and will work alongside the Sales and Retention's departments. The Customer Consultant is responsible for confirming client’s details and advising them of the next steps. A larger part of this role is discussing our free ‘Trust Service’ and assisting clients.

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Closing date: 24 Sep 2017

Apprenticeship summary

  • Weekly wage

    £225.00

  • Working week

    9.30am and 7.00pm Monday – Friday

    Total hours per week: 45.00

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    12 months

  • Possible start date

    25 Sep 2017

  • Date posted

    28 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001287639

  • Positions

    1 available

The Successful applicant will join their Customer Relationship Team and will work alongside the Sales and Retentions departments. The Customer Consultant is responsible for confirming client’s details and advising them of the next steps. A larger part of this role is discussing our free ‘Trust Service’ and assisting clients with putting their policy into trust.   

  • Customer Service Experience
  • Experience In A Financial Company Working Within FCA Guidelines (Beneficial)
  • Excellent Verbal Communication
  • Strong Organisational Skills
  • Computer Literate
  • Team Player Focused On The Success Of The Business As A Whole
  • Professional & Positive Manner

Requirements and prospects

Desired skills

Good telephone manner, knowledge of basic IT systems

Personal qualities

Friendly approach, good with people, caring, considerate and approachable.

Qualifications required

None specifically needed

Future prospects

There would be a full time position available to the successful candidate who has completed an apprenticeship for the year.

About the employer

Enduralife is a young firm specialising in Life and Critical Illness Insurance with offices in Guildford and London. We are currently looking for a Compliance Officer to join our ever-growing team of successful Life Assurance Brokers.

Employer

ENDURALIFE LTD

Address

2 Bishops Wharf

Walnut Tree Close

Guildford

GU1 4UP

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Training provider

  • Training will include 5 qualifications:
  • A skills-based  Level 2 qualification in Customer Service Practitioner
  • A knowledge-based qualification in Custpmer Service
  • Functional Skills English (unless exempt)
  • Functional Skills Maths (unless exempt)
  • Functional Skills ICT(unless exempt)
  • Most training will take place in the workplace, although the Apprentice will also attend a 6-10 week

www.boomtrainingltd.co.uk

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

BOOM TRAINING LIMITED

Applications for this apprenticeship are being processed by Boom Training Ltd

Contact

Grace Warren 02380682060 hello@boomtrainingltd.co.uk


Before you apply

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Closing date: 24 Sep 2017