Sales Admin Support Apprentice - 12201 Synthesis It Ltd

To undertake administration for the Commercial Team from sales order to point of sales invoice. To be an effective part of the Commercial Team, which is responsible for retaining and growing the existing customer base through a consultative, problem solving approach.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9am – 5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    02 Oct 2017

  • Date posted

    24 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • To work as part of the team taking ownership, manage existing and new clients while ensuring that customer’s projects are effectively and efficiently managed from order through to handover.
  • Constantly ensure that the highest levels of customer service are delivered by our organisation to our clients
  • Identifying client's needs and prepare proposals accordingly, working closely with other areas of the business to ensure that this is done in a time efficient and effective manner
  • Ensure that the targets and KPI's as set by the organisation are met
  • Maintain database and client records as required
  • Develop appropriate marketing campaigns as directed 
  • Respond to and follow up with client inquiries via email
  • Liaise with other departments and colleagues as appropriate to ensure that both companies as well as our client's best interests are always met

Requirements and prospects

Desired skills

Qualities/ essential requirements 
•    Ability to use own initiative
•    Excellent organisational skills 
•    Customer service skills
•    Attention to detail 
•    Can-do attitude 
•    Ability to prioritise work

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

About the employer

You will be working for... A company that has been helping local businesses achieve great things with IT since 2003. They're used to going the extra mile when it comes to making sure things are in place when they need to be; even if it means working around the clock.


Synthesis It Ltd


Borough Road

North Shields

NE29 6RN

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Training provider

Approximately 3% of training takes place in the QA learning centre classroom. 17% is done in the workplace, through workplace units, face-to-face meetings with your QA Assessor, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

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Closing date: 30 Sep 2017