Business Administration Apprentice Dartford Borough Council

An opportunity to gain valuable experience within a busy Local Authority department. To provide professional and comprehensive support to the Housing Finance Team, one of the busiest within the whole Council. The role will involve providing admin support over a wide variety of housing functions, and assisting with responding to enquiries received.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    8.45am – 5.15pm Monday to Thursday 8.45am – 4.45pm on Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    53 weeks

  • Possible start date

    09 Oct 2017

  • Date posted

    20 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The employer has asked that you do not contact them directly. Doing so could jeopardise your application.

If you do not meet the criteria for this position, your application will not be considered.

Working within a welcoming and friendly environment and with other members of the housing team to meet the standards set for the housing service.

Duties will include:

  • Scanning and processing incoming post. 
  • Assisting with outgoing correspondence, printing letters, batching and taking to Post Room.
  • Answering enquiries both face to face and over the telephone from internal and external customers    
  • Providing administrative back up for Housing Finance and supported housing staff.
  •  Talking minutes for meetings.
  • Taking bookings and processing paperwork for community centres.

Requirements and prospects

Desired skills

  • Adequate computer knowledge
  • A good head for figures
  • Ability to prioritise workload
  • Good written and verbal communication skills
  • Good telephone manner

Personal qualities

  • Confident in communication
  • Ability to remain confidential

Qualifications required

5 GCSE’s grades A* - C in Maths and English and ICT or equivalent qualifications in these subjects.

Future prospects

• Potential for full time employment for the right candidate. • There are opportunities to progress from a Level 2 to a Level 3 qualification • Many employers retain apprentices in full/part time positions • The Qualifications you gain can also help you to get into higher education or other employment • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies. Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.

Things to consider

We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid.

About the employer

The Borough of Dartford comprises the town of Dartford and eight surrounding parishes: Stone Bean Darenth Longfield & New Barn Southfleet Sutton-at-Hone & Hawley Swanscombe & Greenhithe Wilmington. Making a difference: The Borough is not just a focus for physical development, despite the focus of the Thames Gateway and associated works. Of course the Borough is not dissimilar to others of a similar size, but what makes Dartford different is the sense of dynamic action that is making the Borough break free of its recent past and build on a glorious history. This history has constantly seen Dartford as a magnet for innovation, invention and inspiration. From the early years of paper-making and cement manufacture to the later developments in engineering and pharmaceuticals, Dartford has played a central role in changing the world as we know it. The future for Dartford is similarly bright. Despite the plans to increase substantially in size there is an underlying commitment to quality; of design, build and purpose. The Bridge development, just a few hundred metres from the Dartford Dojo, highlights perfectly the direction that Dartford is taking towards sustainability. An exemplar of public-private partnership, The Bridge is redefining the rules for large scale mixed-use development. By integrating the needs of commercial occupiers and residents with a thoughtful approach to the natural environment


Dartford Borough Council


Civic Centre

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Training provider

Level 2 Business and Administration

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level 2 in Business and Administration, Personal Learning and Thinking Skills (PLTS) and the Employee Rights and Responsibilities (ERR) Workbook. It may be necessary for you to complete Functional Skills in Maths, English and ICT – subject to previous achieved grades.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Kent Training & Apprenticeships


Kent Training and Apprenticeships Business Support Team 0800 731 4297 KT&

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017