IT Support Apprentice - 12143 Techmodal Ltd

Job description Currently looking for a passionate and energetic individual for a role with a company that delivers ICT Support mainly to employees Interested candidates should have strong IT skills and be eager to take your technology knowledge to the next level. During your apprenticeship you'll study for a recognized technology qualification.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday, 9am – 5pm

    Total hours per week: 37.00

  • Apprenticeship duration

    15 months

  • Possible start date

    02 Oct 2017

  • Date posted

    18 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available


  • To provide first line helpdesk support to all employees for hardware, software, photocopiers and telephone equipment.
  • To assist with the purchase, setting up, maintenance and repair of computers, audio-visual equipment, computer-linked equipment and computer-related equipment.
  • To install and configure software applications.
  • To configure hardware.
  • To help produce and maintain IT statistics, reports, checklists and other documentation as necessary.
  • To assist with the upkeep of the IT inventory.
  • To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained.
  • To maintain satisfactory standards of safety and security in relation to computer rooms and equipment.
  • To set up, maintain and organise repairs for various computing and telephone equipment.
  • To work towards and complete an Level 3 for IT Professionals.
  • To be aware of and abide by all health and safety procedures and associated polices.
  • To proactively implement the company’s IT policies and procedures.
  • To undertake any other relevant duties as may reasonably be requested the manager.

Requirements and prospects

Desired skills

Qualities/essential requirements:

  • IT qualifications and/or IT enthusiast
  • Team player
  • Reliable, hard working, and be willing to learn
  • Strong communication skills

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

3 minimum, 5 GCSE (or equivalent), grade C or above in English and Maths.

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Benefits • 25 Days holiday • 20 days paid sickness after 6 months service • Private Medical insurance There are others like the Pension Scheme, Death in Service cover, Paid Training days and fully funded course, Cycle to Work scheme, Childcare Vouchers etc but these are for permanent staff. We intend for apprentices to become permanent staff but our starting point is that this is a 12 month apprenticeship contract. We also have many team socials: BBQs in our garden, film nights, games nights, whatever people want to organise. In addition, we also have Team specific quarterly events, for example, Operations (our team), have been bowling, ‘Locked in a Room’, pub quiz, dinners out, etc. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

You will be working for... A Bristol based Consultancy Company working with a range of clients in both the public and private sector, specialising in Defence. We provide a unique offering to our clients based on exceptional individuals combining deep subject knowledge with a fresh and innovative approach to problem solving, and a detailed understanding of the need for and application of management information and decision support. We are currently a team of 61 employees and are looking to build on our success in 2016 by further growing the team in 2017.


Techmodal Ltd



Queen Square


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Training provider

Level 3 Infrastructure Technician Standard

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

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Closing date: 30 Sep 2017