Customer Service Apprenticeship in Birmingham Rajdoot

Are you looking for a career in Customer Service? We are now looking for the right individual to gain Level 2 in Customer Service and to be working in a fast paced busy restaurant.

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Closing date: 18 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon-Sun 30 hours a week on a shift basis

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    19 Oct 2017

  • Date posted

    18 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

As you join the company, you will shadow colleagues whilst you learn the duties you are required to do.

  • Meeting and greeting customers are they arrive
  • Guiding customers to their table and providing a great service
  • Taking customer orders
  • Serving food
  • Setting up tables
  • Answering telephones and taking bookings
  • Managing customer expectations
  • You may also find yourself working on the bar from time to time

Requirements and prospects

Desired skills

  • Ability to prioritise and manage own workload
  • Great communication skills
  • Good customer service skills
  • Able to work in a busy environment
  • Good time management

Personal qualities

  • Enthusiastic
  • Reliable
  • Positive attitude
  • Hardworking
  • Friendly

Qualifications required

Basic Maths and English skills

Future prospects

Possible permanent position after completion of apprenticeship

About the employer

Rajdoot Birmingham is situated at the gateway of the city's famous Jewellery Quarter and is itself a jewel in the crown of the pioneering chain of fine tandoori restaurants.

Our masterful chefs are specially trained in India and have been preparing traditional authentic North Indian curry dishes for
almost 50 years.

Relax in the exotic yet convivial ambience of our award-winning restaurant, and enjoy the authentic flavours of our tandoori specialities cooked in traditional clay ovens. Enjoy a delicious informal three course executive lunch or bring a party for an evening of gastronomic delights in the truly inspired setting.

Enjoyed by many familiar faces over the years, The Beatles,
Keith Floyd and even Princess Margaret visited back in the sixties.
The Rajdoot’s sophisticated flavours are still attracting the likes of
Jamie Oliver and Simon Cowell.





George Street


B3 1PY

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Training provider

This is an opportunity to gain on the job experience and at the same time work towards an Apprenticeship qualification, earning while you learn.

NVQ Level 2 in Customer service, to include:

  • Functional Skills as required
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by GB Training (UK) Ltd


Maisie Whitticase 01213668388

Before you apply

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Closing date: 18 Oct 2017