Apprentice Pharmacy Assistant Medichem Pharmacy

Whether you are interested in science or medicine, or you enjoy helping customers, and you can work in an organised way, then this may be the apprenticeship for you!

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Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9.00am - 6:15pm.

    Total hours per week: 40.00

  • Apprenticeship duration

    15 months

  • Possible start date

    09 Oct 2017

  • Date posted

    14 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

As an Apprentice Pharmacy Assistant you will learn to be the first point of contact for our customers, who are from every walk of life, and whether they need healthcare advice, or their prescription dispensing, we will train you to provide the excellent customer service that all of our branches offer.

By offering some of the industry’s best training and development, you will be supported in learning how to deal with customer prescriptions accurately. You will also be trained to sell over the counter medicines, order and label medication and manage and rotate stock levels.

You will also learn about how we sell our non-prescription medication, and how we display it on our shelves. We will also train you to understand about patient confidentiality and data protection which are especially important when dealing with operational queries with GP’s.

Patient care is at the heart of all of our training, and so this role is quite a responsibility!

Don’t worry, we will give you plenty of training and support to help you complete your apprenticeship, ready for your next challenge.

Duties will include:

  • To serve and effectively communicate with service users both face-to-face and on telephone.
  • Effectively sell medicines over the counter.
  • Take in and issue prescriptions.
  • To accurately and efficiently dispense prescriptions (following relevant training).
  • Receive orders and maintain pharmaceutical stock.

Requirements and prospects

Desired skills

  • Firstly, we would like you to have an interest in our sector, and we would need you to enjoy working with people, have a patient and sympathetic manner, but also to be friendly as you will play a vital part in helping to strengthen our bond with the community.
  • We will need you to be able to use discretion and be tactful when discussing confidential information, or a customer’s illness.
  • We need you to be methodical and organised, and be able to carry administrative roles in areas such as record keeping.
  • You will have good communication skills as you will need to be able to clearly explain instructions to customers, based on the advice that the Pharmacist will give you.
  • You must have the ability to remain calm when under pressure and maintain a high level of concentration.
  • Good attention to detail is also important when dealing with medication.
  • It is also essential that you can work as part of a team.
  • If you have worked in a retail environment, then that would be a real advantage to us, we in turn will train and develop you into a confident team member who can provide excellent customer service in a pharmaceutical environment.

Personal qualities

  • Good communication and team work skills.
  • Basic ICT knowledge.
  • Smart in appearance.
  • Punctual.
  • Trustworthy.
  • Confident.
  • Willingness to learn and develop personally to improve understanding of the role.

Qualifications required

  • Maths, English and Science equivalent to a GCSE A- C grade preferred, however if you have a real interest and enthusiasm to work for us, then please still apply.
  • ICT qualification desirable.

Future prospects

Potential of progressing onto an Advanced Apprenticeship.

About the employer

Medichem Pharmacy is an online UK based registered pharmacy that combines medical expertise with innovative technology. It's the new convenient way to get your prescription medication delivered straight to your home or office.


Medichem Pharmacy



Newton Parade



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Training provider

  • Level 2 NVQ Certificate in Pharmacy Service Skills.
  • Level 2 Certificate in Pharmaceutical Science.
  • Employment Rights and Responsibilities.
  • Level 1 Functional Skills in Maths and English (if required).

Apprenticeship framework

Health - Pharmacy Services

Training provider


Applications for this apprenticeship are being processed by Learning Unlimited


Recruitment Team 01612449443

Before you apply

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Closing date: 06 Oct 2017