Business Administration Level 2 apprentice - HR Support Hub Bracknell Forest Borough Council

Business Administration Level 2 apprentice - HR Support Hub

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Closing date: 15 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9am-5pm

    Total hours per week: 37.00

  • Apprenticeship duration

    2 years

  • Possible start date

    16 Oct 2017

  • Date posted

    14 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Working in the HR Support Hub of the Council’s Human Resources team, you will carry out a range of duties including:

  • Assisting with the administration of recruitment process for new employees.
  • Maintain records including personal files, spreadsheets and the HR system.
  • Assist with general HR activity – scheduling appointments, room bookings, mail merged correspondence, issuing vouchers, printing and collating documents.
  • Collating information and running routine reports.
  • Assist with data cleansing and data input into HR System.
  • Answering telephone and e-mail queries from employees, managers, and applicants and assisting with general telephone cover across the team.
  • You will have good communication skills, be able to deal with confidential information discretely, a good understanding of customer service, be flexible and reliable and will have a GCSE (Grade C or above) in English and Maths.  Knowledge of Microsoft word and excel and reasonable keyboard skills are important too.

Full training will be given as part of this apprenticeship which will last for 14 months. You will study towards a level 2 qualification in Business Administration whilst also developing practical experience of working with others.

You will work with an assessor employed by Bracknell and Wokingham College, and will be required to attend their premises in Bracknell on a regular basis during the apprenticeship.

Requirements and prospects

Desired skills

  • Good IT skills – Word, Excel, email
  • Good telephone skills
  • Good organisational skills
  • Good accuracy and attention to detail

Personal qualities

  • Good communication skills
  • Commitment to equal opportunities / managing diversity
  • Flexible
  • Team worker

Qualifications required

GCSE (or equivalent) English and Maths at grade C or above.

Future prospects

This could be the start of a whole new career with Bracknell Forest Council. We support internal staff development and are always looking to grow our own staff for our future workforce needs. This role could open up a number of doors for entry into other areas of the Council.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Bracknell is changing. Bracknell Forest is a great place to live and work and we have high ambitions for the area. A major regeneration project is changing the face of the town centre, and Bracknell Forest Council is undertaking a major Transformation Programme too. Come and be part of the changes. We employ approximately 4,000 staff in both schools and non schools departments. We cover the three towns of Bracknell, Sandhurst and Crowthorne and also includes the areas of North Ascot, Warfield and Winkfield.


Bracknell Forest Borough Council


Time Square

Market Street


RG12 1JD

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Training provider

On the job with the support and guidance of an industry qualified tutor/training advisor/assessor from Bracknell and Wokingham College to achieve a level 2 NVQ/BTEC qualification

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Bracknell & Wokingham College


Maria Cumming 01344 766666

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Closing date: 15 Oct 2017