Apprentice Business Administration APPS (UK) LIMITED

An amazing opportunity to join APPS UK Ltd administration department. You will be working within the customer services department assisting with management of engineers, meet and greet visitors, telephoning screening as well as a range of administration duties.

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Closing date: 07 Oct 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 40.00

  • Apprenticeship duration

    18 months

  • Possible start date

    08 Oct 2017

  • Date posted

    11 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001273566

  • Positions

    1 available

This is an exciting opportunity for someone who is keen and motivated to achieve a career in Business Administration.

The role will see you work with qualified, experienced office manager. You will be trained to work in many different areas ranging from:

  • Customer relations, solving customer queries, process customer orders and maintaining customer contracts.
  • Answering incoming calls, taking detailed messages and responding to/transferring in an appropriate manner.
  • Welcoming visitors to the organisation.
  • Assisting with Customer Care, assisting with queries and complaints.
  • Liaising with clients.
  • Taking accurate minutes of meetings.
  • Assisting with processing of subcontractors and labour costs.
  • Manage engineers schedules including travel arrangements.
  • General Admin tasks including emailing, filing, scanning and photocopying.
  • Monitoring Stationary levels and ordering office supplies.
  • Receiving, sorting and distributing the post.
  • Carrying out administrative duties such as filling, typing, copying, binding, scanning.
  • Supporting the office.

Requirements and prospects

Desired skills

  • Confident on and off the phone.
  • Good time management skills.
  • Attention to detail.
  • Enjoys teamwork but able to work independently.
  • Good writing skill.

Personal qualities

  • Approachable as will be front of house.
  • Customer service focused with desire to help others.
  • Can do attitude.
  • Willingness to learn and get stuck in.
  • Good team player.

Qualifications required

  • You must have or expect to achieve GCSE's at Grade C/4 or above in English and Maths.(Or Equivalent)

Future prospects

Progression within the company and develop skills within the role in further work based training with the full support of the company.

Things to consider

Will involve working on a computer for a long period of time Problem solving with demanding customers.

About the employer

APPS UK ltd are a small but growing, friendly business based in Huntingdon that provide high quality bespoke systems to help customers eliminate their odour, dust or fat related issues Our technologies, have been specifically developed in our own laboratories to provide optimal results with a low carbon footprint, to ensure that the required solutions are made based upon your location.  There are no specific industries that we cannot produce systems for and by utilising our experience and knowledge we will design and install systems for various application reinforcing this with consultant support from start to finish.   As a company our key focus is always customer satisfaction. We have built a significant client base from customer recommendations based on our quality technology, reliable products and systems with an honourable, and trustworthy 24/7 service.

Employer

APPS (UK) LIMITED

Address

14

Paisley Works, Windover Road

Huntingdon

PE29 7EB

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Training provider

You will be working towards an Intermediate Level Apprenticeship in Business & Administration

  • Level 2 Diploma in Business and Administration.
  • Functional Skills in Maths Level 1, English Level 1 and ICT Level 1.
  • Employment Rights and Responsibilities.
  • Personal Learning and Thinking Skills.

Apprenticeship framework

Business and Administration

Training provider

CAMBRIDGE REGIONAL COLLEGE

Applications for this apprenticeship are being processed by Cambridge Regional College

Contact

Camilla Goding 01223 226322 cgoding@camre.ac.uk


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Closing date: 07 Oct 2017