Apprenticeship in Business Admin - Intermediate Mobile Mini UK Limited

This is an excellent opportunity for a highly motivated individual to develop their skills within an organisation who recognise and value the importance of developing their people. As part of the successful candidate’s development in this role, the Company will support and fund the achievement of NVQ’s in Business Administration.

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Annual wage

    £7,000.00

  • Working week

    Monday - Friday

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    13 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001270163

  • Positions

    1 available

Duties will include (but not exclusive too):

  • Managing all sales support responsibilities including Offhires, Contracts, Relocations, Service Requests through to completion.
  • Managing Hire Takeovers.
  • Managing Customer Satisfaction call back processing and ensuring all queries are managed.      
  • Coordinate with other departments and branches in line with the Company Charter to resolve all sales support responsibilities.
  • Answering Incoming calls and managing queries through to resolution.
  • Previous experience in a similar role would be advantageous.
  • Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.
  • Ability to organise workload in order of importance and able to prioritise workload to line with the business and customer needs.
  • Embraces change and is open to the ideas and opinions of others.
  • Strong IT skills and be familiar with SalesForce or similar CRM tools.
  • Excellent communication skills, both verbal and written.
  • Experience of the construction and/or rental industries would be beneficial but not essential

The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business.


Requirements and prospects

Desired skills

  • Excellent interpersonal and communication skills
  • Excellent IT skills (especially Outlook and Excel)
  • Excellent numeracy skills
  • Excellent telephone manner
  • Attention to detail will be a key part of this role
  • Able to work on own initiative essential
  • Preferable with a health and social care interest.

Personal qualities

  • Punctual
  • Trustworthy
  • Flexible
  • Able to work independently and integrate into established team
  • Conscientious
  • Have a desire to learn and develop administrative skills
  • Able to work under pressure
  • have a positive attitude
  • be a good team player
  • have a desire to learn
  • have good communication skills, both written and verbal

Qualifications required

3 x GCSE grades A-C which include English, Maths & ICT.

Future prospects

The successful candidate has the opportunity to become an integral team member, developing knowledge and understanding of the company. Developing business administration skills to progress.

About the employer

At Mobile Mini UK Ltd we are passionate about providing the best quality products and services to our customers. We are strongly committed to investing in people and believe in continuous personal development for all employees. Through this approach we have become market leaders in the UK and continue to enjoy growing success.

Employer

Mobile Mini UK Limited

Address

Wallace House

23 Falcon Court

Preston Farm Industrial Estate

Stockton-on-Tees

TS18 3TX

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Training provider

  • Level 2 Diploma in Business Administration  (QCF)
  • Functional Skills in Maths, English & ICT.  If you have GSCE grades A - C (or equivalent) in Maths, English & ICT you will not need to complete the functional skills qualifications
  • Employee Rights & Responsibilities

Apprenticeship framework

Business and Administration

Training provider

STOCKTON RIVERSIDE COLLEGE

Applications for this apprenticeship are being processed by Stockton Riverside College

Contact

Dawn Smith


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Closing date: 01 Oct 2017