Administrative Apprentice Vision Technicians The

Reporting to the Admin Manager, based at our Scarborough Office, you will carry out daily administration including answer the telephone, whilst taking time to ensure achievement of your Apprenticeship studies.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    9am to 5.30pm with 30 minutes lunch break Monday to Friday inclusive.

    Total hours per week: 40.00

  • Apprenticeship duration

    14 months

  • Possible start date

    10 Oct 2017

  • Date posted

    04 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Key Responsibilities:

  • Daily use of MS Office applications
  • Communicate and provide information by relevant methods to both assist running of the Scarborough office as well as to provide reporting to the Directors.
  • Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
  • Research and investigate information to enable strategic decision-making by others.
  • Arrange and participate in meetings.
  • Approve decisions, requests and recommendations on behalf of senior people in their absence, according to agreed guidelines and policies.
  • Adhere to stated policies and procedures relating to health and safety, and quality management.
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
  • Answer incoming telephone calls and maintain a rapid response rate to queries, according to agreed standards.
  • Log information on calls received as well as maintaining detailed and accurate records.
  • File data and perform other routine clerical tasks as necessary to maintain smooth running of the Scarborough Office.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
  • Pursue personal development of skills and knowledge necessary for the effective performance of this role as well as for preparation for future roles and responsibilities.

Requirements and prospects

Desired skills

  • Computer literate in Word, Excel and Mail Merge.
  • Excellent customer service and interpersonal skills with both guests and colleagues.
  • Ability to work under pressure and remain calm at the first point of contact, the front desk.
  • Numeracy to input data and figures and ensure correct cash reconciliation.
  • Attention to detail to ensure all information is communicated and recorded correctly.
  • Willingness to undertake any training offered to improve skills or gain qualifications.

Personal qualities

  • An enthusiastic person, who would like the opportunity to work in a very friendly team.
  • A person that takes pride in their work and accepts responsibility for their performance, within the role.
  • A helpful and reliable individual, who is up for a challenge and keen to learn new skills and develop.
  • A person that can demonstrate or show potential, to bring their own creative flair to the role.

Qualifications required

The ideal candidate will hold GCSE Maths and English (minimum C grades)

Full driving licence desirable but not essential

Future prospects

On completion of the apprenticeship there will be an offer of a permanent position within the company for the right candidate.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

The Vision Technicians are a both commercial and residential cleaners located in the Scarborough Town Centre.


Vision Technicians The


Yorkshire Coast Enterprise Centre

Scarborough Business Centre

Scarborough Business Cent, Auborough Street


YO11 1HT

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Training provider

  • Level 3 Diploma in Business Administartion
  • Functional Skills (If required)
  • ERR Employment Rights and Responsibilities workbook
  • PLTS – Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Tyro Training Ltd


Lucy Adens 01723 588072

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Closing date: 30 Sep 2017