IT Support Apprentice RIPPLE TECHNOLOGY SOLUTIONS LIMITED

A fantastic opportunity to join a customer facing engineering team has arisen for apprentices looking to break into the IT industry.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage

    £144.23

  • Working week

    37.5 hours shift TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Nov 2017

  • Date posted

    31 Aug 2016

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001101446

  • Positions

    1 available

Level 3 Estio IT Apprenticeships

IT Support Apprentice

Bradford

£7,500/annum

Please contact honor.greenwood@estio.co.uk or call 01422 898 888

Estio Training has an exciting new opportunity for an IT Support Apprentice with Ripple Technology Solutions based in Bradford/West Yorkshire.

Ripple Technology Solutions deliver leading IT Solutions and Support to businesses in Bradford and throughout the United Kingdom. Ripple  have key partnerships with Microsoft, VMware, HP, Fujitsu, Dell and many more allow us to provide the highest and expert levels of service to our IT support clients.

A fantastic opportunity to join a customer facing engineering team has arisen for apprentices looking to break into the IT industry. Ripple Technology Solutions are looking for confident communicators to help the business and clients with the many services and products they provide.

 

DUTIES AND RESPONSIBILITIES:

  • First line support (logging calls, troubleshooting / diagnosis, and resolution or escalation).
  • PC assembly and imaging.
  • PC maintenance (adding/removing apps, correcting faults, updating drivers/firmware, etc).

Requirements and prospects

Desired skills

  • Working knowledge of Windows 7 (both using and troubleshooting).
  • Ability to perform basic practical tasks (e.g. use of basic tools such as screwdrivers to de-assemble a PC).
  • Understanding of basic LAN/WAN technologies (e.g. Ethernet, IP, ISO 7 layer model, etc).
  • Ability to produce clear and concise technical documentation.
  • A strong passion for IT

Personal qualities

  • Remote administration tools for Windows / Linux / AD / VMware / Hyper-V.
  • Windows XP / Windows Vista / Windows 7.

Qualifications required

  • Minimum 5 GCSE’s Grade C+ (including Maths)
  • Computing related college qualification (if appropriate)
  • A-Levels (Computing, Maths, Business Studies - if appropriate)

Future prospects

The role potentially offers long term security and the opportunity to progress into a permanent position.

About the employer

Ripple Technology Solutions deliver leading IT Solutions and Support to businesses in Bradford and throughout the United Kingdom. Ripple have key partnerships with Microsoft, VMware, HP, Fujitsu, Dell and many more allow us to provide the highest and expert levels of service to our IT support clients.

Employer

RIPPLE TECHNOLOGY SOLUTIONS LIMITED

Address

Trevor Foster Way

Bradford

BD5 8HB

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Training provider

The Estio Training IT Apprenticeship programme gives people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt. Learners will receive seven weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience. Training will lead to industry-recognised qualifications including: Advanced apprenticeship for IT, Software, Web and Telecoms Professionals Level 3 Diploma in Professional Competence for IT and Telecoms Professionals BTEC Level 3 Extended Diploma in ICT Systems and Principles Functional skills, Maths L2, English L2 and ICT L2 PLTS and ERR Estio training also offer the following optional units: Microsoft MTA - Networking Fundamentals Microsoft MTA – Windows Operating System Fundamentals CompTIA A+ CompTIA Network+ CompTIA Security+

Apprenticeship framework

IT, Software, Web and Telecoms Professionals

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd


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Closing date: 27 Oct 2017