Hospitality Management Development Apprenticeship - Miller & Carter - Hockley Heath - Solihull MITCHELLS & BUTLERS PLC

Mitchells & Butlers, one of the UKs largest restaurant, pub and bar businesses, want you to join them. If you are looking for the opportunity to progress within a role that will help you climb the ladder to a Hospitality Management position – look no further. Join our team at Miller & Carter

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage

    £174.90

  • Working week

    30 Hrs + p/w Incl. Evenings, Weekends & Bank Holidays. Shifts TBC.

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    28 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001262688

  • Positions

    1 available

A Fantastic Opportunity

Hospitality Management Development apprentices have the unique opportunity to develop their Hospitality skills and knowledge, throughout a 12 month structured training programme, whilst taking on an entry level, full time position, at Miller & Carter. 

Following on from 8 months spent with our kitchen team you will then spend the final four months in a guest facing role. At this point you choose whether you wish to continue your development towards the target role of either Kitchen Manager or Assistant Manager. This combination of experience gives you the grounding to really understand what it takes to manage a busy business.

As a Hospitality Apprentice, you're an essential cog to the running of the restaurant, pub or bar, so we are looking for applicants who are passionate about working their way up within a professional Hospitality environment and delivering the best possible customer-experience.
Note: This programme is available to apllicants 18+

Job Purpose:

To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim of ensuring our guests revisit us and recommend us to their family and friends. 

Responsibilities included in this role:

  • Learning from more experienced Team Members how to work/run a busy section
  • Experience different areas of the business, by working in the kitchen and front of house, to build your skills and understanding of how to manage different elements of running a business 
  • Keeping the workplace hygienic and safe by undertaking various cleaning tasks
  • Working effectively as part of a Hospitality team
  • Give customers a positive impression of yourself and your organisation
  • Greeting and seating guests 
  • Keep up to date with new products, menus and promotions
  • Adhere to company policies and licensing laws
  • Be involved with the team and contribute at all team meetings
  • Carry out instructions as given by Management and Head Office
  • Serving food at the table
  • Serving alcoholic and soft drinks 

Wages:

£5.83 per hour


Requirements and prospects

Desired skills

  • Pride in delivering excellent customer service
  • Good teamwork ethic
  • Strong communication skills and listening skills
  • The ability to work under pressure in a fast-paced environment
  • Organised multitasker 
  • Ability to follow instruction and work well in a team

Personal qualities

  • Keen to develop your skills in the Hospitality sector
  • An enthusiasm to learn 
  • A smart and tidy appearance
  • Ability to seek assistance when dealing with demanding customers 
  • High standards of cleanliness and hygiene 
  • A flexibility to work weekends, evenings and holidays – this is a MUST in any Hospitality role

Qualifications required

No previous qualifications required.

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

BENEFITS FOR M&B STAFF • Instant Cineworld tickets for £5.50 • 10% discount at Costa and Cafe Nero • 10% discount at Topshop. • Refer a friend and receive up to 1k! • 33% meals at any M&B sites (+5 guests – Use as often as you like) • Pension scheme • Dental plan • Become a shareholder (after 1 year employment) • Donate to charity of your choice through payroll – donations taken before tax. • Cycle to Work scheme • A range of benefits are available by registering at www.pickaperk.co.uk (Register with employee ID) • Up to 28 days paid holiday The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit: www.gov.uk/national-minimum-wage-rates

About the employer

You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

MITCHELLS & BUTLERS PLC

Address

Stratford Road

Hockley Heath

Solihull

B94 6NL

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Training provider

  • NVQ Level 2 in Hospitality Services
  • Pathway 1: Hospitality Services
  • Functional Skills if requied

Apprenticeship framework

Hospitality

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Click on the link to apply!


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Oct 2017