Business and Administration Apprentice Trade Carpet London Ltd

You will be responsible for making sure our customers receive the best service we can deliver by putting them at the heart of everything you do. You will be highly motivated, approachable and can demonstrate great skills in building rapport with our customers.

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday – Friday – 8am until 4pm Weekly Rotating - 9am until 5pm Saturdays 8.30 until 2pm 40 hours

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    03 Oct 2017

  • Date posted

    27 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties include:

  • Processing orders via email and telephone
  • Checking and ensuring stock availability
  • Booking in site visits, estimates & inspections
  • Booking in installations for all orders
  • Calculating jobs and generating quotes using floor plans
  • Effective and efficient call handling from new and existing customers
  • Liaising and working vigilantly with the warehouse team to ensure a smooth running of all operations.
  • Effective handling of complaints / issues with customers, in a positive manner.
  • Attention to detail
  • Numerical skills
  • Good written and verbal language skills
  • Resilience and the ability to work under pressure
  • Organisational skills
  • Estimate progress report
  • Meeting weekly/monthly sales targets
  • Order management

Requirements and prospects

Desired skills

  • Good customer service and telephone manners
  • Good attention to detail

Personal qualities

Highly motivated & hardworking

Qualifications required

Maths and English Essential 

Future prospects

progression within the business

About the employer

Trade Carpet London Ltd are the south London based independent wholesaler distributing flooring to retailers and contractors all over London and the south east


Trade Carpet London Ltd





SW17 0BQ

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Training provider

  • Framework 
  • Functional SKills
  • Employer Rights And Responsilities Workbook
  • Technical Certificate
  • Personal Learning And Thinking Skills 

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Intec Business Colleges


Kerrie Burden 01788514276

Before you apply

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Closing date: 02 Oct 2017