Business Admin Apprentice Rivertree Trust
Front line operations, facilities management, administration & hospitality for a thriving conference and community centre.
Closing date: 29 Sep 2017
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
Total hours per week: 32.50
Possible start date
30 Sep 2017
16 Jun 2017
Intermediate Level Apprenticeship
- Provide an efficient and effective administrative and customer service on the front line of an established community, training and conference centre - reporting to the Operations Manager.
- Ensure that whenever the Jubilee Centre is used – by the church or the general public – it is a safe, welcoming, warm, positive and well-run environment
- As an apprenticeship post, the job holder will be required to work in various areas throughout the organisation to develop skills, knowledge and experience in all aspects of administrative services, including management of facilities and resources, customer services.
- A key part of the role is to maintain and increase the income generated by the venue. This will involve many business administration disciplines including marketing, sales, finance and facilities management.
- on the job training will be delivered by the Operations Manager and other members of the Jubilee Centre team.
The role will include various duties with the aim to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
- Basic administrative, facilities management and business related duties.
- To support and manage the day to day operation of the community centre
- To maintain and update financial information including sales/customer invoices, processing supplier invoices and purchase orders
- To receive, respond to or act upon internal and external post and emails on a day to day basis
- To answer/deal with customer queries, both face to face and via the telephone, passing messages on to the relevant member of staff in appropriate and timely manner.
- To maintain a room booking system
- To provide appropriate reception cover when required.
- To meet and greet visitors as required.
- To manage procurement systems and assist with the ordering and maintenance of stock supplies.
- To manage the recording of the facilities fault log, arranging for timely rectification of cosmetic and functional building faults and issues.
- Liaison with suppliers and contractors (eg stationery, plumbing/electrical etc.)
- To implement and manage robust systems and procedures for the storage and maintenance of shared equipment and resources within the centre
- To support operations team with hospitality - preparing for events, organising room layouts & resources, arranging for or providing refreshments
- To be a flexible and supportive member of the team.
To carry out all duties in accordance with good health and safety practice. This will include being mindful of the statutory duty to observe all health and safety rules and taking all reasonable care to promote the health and safety at work of themselves, their fellow employees and any other persons in the Jubilee Centre.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
Requirements and prospects
- Familiar with using IT
- Good communication skills,
- Willingness to learn
- Positive attitude
You will typically have 5 GCSE’s grade A to C including maths and English or equivalent qualifications, you will enjoy working with numbers and have good communication skills.
You will be required to complete a pre-entry aptitude test, free writing paper and a maths and English assessment.
Things to consider
About the employer
NVQ Diploma Business Administration – The NVQ qualification starts on date of employment - Evidence is gathered and assessed in the workplace.
The candidate will understand the following: Organising and administering meetings, manage diary systems, how to use different office equipment, organisation of travel and accommodation, use of mail services in a business, understand customer service in a business, how to prepare different types of business documents, understand data protection, confidentiality, copyright, security, how information is managed in business organisations, laws, health and safety as well as confirming understanding of the company’s policies - Delivered in college – The delivery starts in April or September, on a Wednesday.
- Maths Level 1 then 2
- English Level 1 then 2
- ICT Level 1
Exemptions may apply if GCSE Grade C or
equivalent has been achieved.
You will be required to attend college one day per week for this training.
Business and Administration
Applications for this apprenticeship are being processed by Kirklees College
Before you apply
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Closing date: 29 Sep 2017