Champneys Tring - Food and Beverage Assistant Apprentice Champneys Group Ltd

Champneys are recruiting for a food and beverage apprentice to give a high standard of food and beverage service and providing a fine dining experience to their guests.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    40 hours per week, ranging from 6:30am to 9:30pm. Shifts TBC.

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    06 Oct 2017

  • Date posted

    13 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties and responsibilities:

  • To participate in the restaurant, bar and room service in accordance with the requirements and practices of the food and beverage department.
  • To prepare all mise-en-place required for the tables and stations before each service.
  • Undertaking cleaning and tidying of service and pantry areas before, during and after the service.
  • Fully laying and clearing away of tables.
  • To gain working knowledge of calorific values and basic nutrition in order to advise guests on diet.
  • To have a working knowledge of each day’s menus in order to answer guests queries.
  • Laying out of the buffet and maintaining it during the service periods including ensuring correct labelling of food.
  • Restocking of wine fridges as required.
  • To be pleasant and helpful to guests without familiarity.
  • Taking bookings for all meals.
  • To deal with guests comments and complaints initially and report these to the person in charge.
  • To inform the person in charge of any non-resident guests or club members using the restaurant (so that they can be billed).
  • Responsible for maintaining a high standard of personal hygiene and appearance (full uniform must be worn whilst on duty).
  • Upselling where possible.
  • Communicating effectively with other departments especially the Kitchen.
  • Responsible for reporting any health and safety hazards, immediately to the senior person on duty.
  • Responsible for attending all departmental and training meetings when required including pre-service briefings.
  • To assist with the setting up and service of additional functions/parties when required.
  • To work towards the objectives of the Restaurant, Resort and Champneys.
  • To be fully conversant with the Resort’s emergency procedures.
  • Adhering to health and safety standards in the restaurant and action/report any hazards as necessary.
  • Comply and with all Company Policy and Procedures.
  • Complete any other reasonable duties as requested by the Senior Management Team and to ensure the smooth running of the service areas.

Requirements and prospects

Desired skills

  • Strong customer service.
  • Effective communication skills dealing with both internal and external contacts.
  • Attention to detail.

Personal qualities

  • Must have a passion and love for food.
  • Flexibility to work shifts including evenings, weekends and public holidays subject to rota and a willingness to extend of change hours and days of work from time to time upon request and subject to operational requirements.
  • Approachable.
  • Well presented.
  • Motivated.

Qualifications required

None required, however English and Maths will be assessed as part of the interview process.

Future prospects

To progress within the company.

Things to consider

Shifts range from 6:30am to 10:30pm so please ensure you can get to and from the venue between those times. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

At Champneys, wellness is a way of life. We’re driven by the simple belief that lasting beauty is more than just skin deep. Past, present and future, whatever we do, it’s all about the nourishment of the mind, body and soul. Starting out – some 91 years ago – as the extraordinary vision of one eccentric Latvian massage pioneer, we now stand as the go-to spa. As the UK’s original health resort, few can lay claim to the traditions inherent in our very being. We’ve set trends and started health revolutions; our passion for wellbeing drives who we are and what we do. Robed and relaxed, we create moments of calm; it’s what we do best.


Champneys Group Ltd


Chesham Road


HP23 6HX

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Training provider

  • Level 2 Hospitality Team Member
  • Level 2 Technical Certificate
  • Level 1 Functional Skills (if necessary)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework


Training provider


Applications for this apprenticeship are being processed by HIT Training Ltd


Clare Johnson

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017