Apprentice Insurance Claims Assessor LEGAL INSURANCE MANAGEMENT LIMITED

Becoming an Apprentice with us is an exciting opportunity to be a part of an innovative, dynamic and rapidly growing team, gain industry-recognised qualifications, and make an impact within a niche, market-leading organisation.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Flexible working on a rotational basis.

    Total hours per week: 40.00

  • Apprenticeship duration

    18 months

  • Possible start date

    13 Nov 2017

  • Date posted

    13 Jun 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    6 available

On an Apprenticeship in our Home Emergency Team, you will be supported as a Apprentice Claims Assessor to provide an excellent customer experience to our customers who are experiencing a home emergency. Throughout the lifecycle of a claim you will be working with pace to understand, support and ultimately resolve customers’ issues to the best of your ability.

A normal day would include

As an Apprentice within the fast-paced LIMemergency Team, you will be given training in processing, validating and resolving customers’ home emergency claims efficiently, in accordance with the policy wording, providing an outstanding customer experience.

In addition to general administration, a Claims Assessor will also be involved in appointing and liaising with approved contractors, keeping the claimant informed regularly as a point of contact and support throughout the claims handling process.

Working alongside our Contractor Network Manager and Team, you will have the opportunity to feedback on contractor performance and impact the way in which our network grows and services customers.

What you could go on to do

Previous Apprentices with LIM Group are now a fundamental part of our Talent Academy, working alongside other ambitious and capable individuals to drive the business forward and deliver business projects with impact. As a part of the Talent Academy you are guaranteed significant investment, cross-functional exposure and a pathway to progression towards becoming a future leader in the business.

How you will be supported

Full training and support will be provided by our expert training and assessment staff at The Skills Company.

Internally, you will receive support from our Management sponsors of the Apprenticeship Programme from a technical and personal perspective.

Requirements and prospects

Desired skills

The ability to work flexible hours, including evenings and weekends
Excellent communication skills
A polite telephone manner
Developed organisational and time management skills
Enthusiasm and motivation to succeed
The ability to work individually and proactively, as well as part of a team

Personal qualities

Motivated and ambitious individual
Interested in acquiring new skills and knowledge
Passionate about delivering excellent customer service

Qualifications required

GCSE Level C in Maths and English (or equivilent).

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

About the employer

LIMe is a leading specialist in the field of Home Emergency Insurance offering bespoke, highly-customised policies ideal for our intermediary partners to service the Home Emergency market. Having been established in addition to our core LIM brand, LIMemergency began in 2013 and already service over 200,000 people throughout the UK. LIMe consists of a Superhero Team of 20 employees who work hard to offer every partner and customer a delightful and inimitable experience. LIM Group are based at The Waterfront and our 50 employees enjoy an open and friendly atmosphere, regular team events and social days including a dress down policy on a Friday. We are passionate about being socially responsible and enjoy placing emphasis on raising money for charity in the funniest ways possible, taking part in partners’ charity events, and being conscious of our health and wellbeing at work.





The Waterfront, Level Street

Brierley Hill


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Training provider

Full apprenticeship training provided, working towards an Advanced  Level Apprenticeship gaining an NVQ Level 3 qualification in Insurance.

Apprenticeship standard

Insurance > Insurance Practitioner

Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Nov 2017