Customer Service Apprenticeship HAMPTON ADVISORY SERVICE LIMITED

We require a Customer Service Apprentice to undertake general duties

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Closing date: 25 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    40 hours per week over 5 days

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    28 Aug 2017

  • Date posted

    26 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

We require a Customer Service Apprentice to undertake the following duties -

  • Outbound calls to potential clients
  • Data input of customer information into CRM
  • Self management of customers and packs back
  • Speaking with existing customers regarding information updates
  • Delivering high levels of customer service

Requirements and prospects

Desired skills

  • Good Communication Skills
  • Confident on phone
  • Good Organisational Skills

Personal qualities

  • Good Team Player
  • Willing to learn new skills

Qualifications required

No Qualifications Required

Future prospects

Full Time Employment at end of the apprenticeship

About the employer

We are a PPI Claims company




64 2nd Flo

Tithebarn Street


L2 2EE

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Training provider

You will work towards an NVQ Level 2 in Customer Service and your Functional Skills in English and Maths

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Rocket Training Limited


Lee Davis 0151 259 1556

Before you apply

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Closing date: 25 Aug 2017