Apprentice Customer Service Assistant HOPSCOTCH SHOES LIMITED

This role will involve providing customer service duties in a busy retail environment based in York.

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Closing date: 16 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30 Hours per week

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    17 Nov 2017

  • Date posted

    23 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties include:

  • Telephone duties
  • Till operations
  • Serving customers over the counter
  • Stock control
  • Arranging displays
  • Stock replemishment
  • Dealing with customer enquiries
  • Product knowledge
  • Assisting senior staff members with any additional daily duties

Requirements and prospects

Desired skills

The employer has not stated any specific skills.

Personal qualities

The successful candidate will be confident with a strong work ethic.

Qualifications required

The employer has not requested any specific qualifications.

Future prospects

The employer has not stated future prospects.

Things to consider

The candidate should consider whether the position is for them before applying.

About the employer

Choice is something that there is plenty of at Hopscotch whether it's a first pre-walker, party shoe, school shoe, trainer, sandal or boot. And with brands including Start-rite, Lelli Kelly, Geox, Converse, Ricosta, Primigi, Angulus, UGG, Crocs and Pom d'Api there is something for everyone whether you want an every day shoe at a reasonable price or want to spend a bit more on something special.





Bishopthorpe Road


YO23 1NA

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Training provider

The successful candidate will complete a Level 2 Apprenticeship in Customer Service including Functional Skills in Maths and English.

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by APPRENTICE TEAM LTD

Before you apply

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Closing date: 16 Nov 2017