Apprentice Administrative Assistant SITU LIVING LTD

We are looking for an Apprentice Administrative Assistant wanting to develop their skills to assist in the busy Reservations department of a leading award-winning accommodation provider.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    8.45 am to 5.30 pm, Monday to Friday

    Total hours per week: 38.00

  • Apprenticeship duration

    12 months

  • Possible start date

    27 Oct 2017

  • Date posted

    23 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

Working with the help and supervision of a qualified and experienced member of staff, you will undertake duties in a variety of different areas, dealing with client enquiries by phone and email to help the business run smoothly.

Day to day responsibilities will include:

  • Answering the phone and emails
  • Assisting the Reservations team
  • Check the availability of various accommodation options
  • Help to research, prepare, and send quotes and other documents to clients
  • Work closely with the Supply Chain Team to ensure best accommodation options are provided to clients
  • Maintain accurate logs of activity to allow management to make business decisions
  • Deal with complaints and escalate as necessary to ensure an effective solution
  • Develop industry and geographical knowledge

Requirements and prospects

Desired skills

You will need to have good written and verbal communication skills, some experience of Microsoft Word, Excel, and Outlook (or similar), and at least 3 GCSEs (grades A to C, including Maths and English).

Personal qualities

You'll have a positive can do attitude and, above all, you'll display a willingness and commitment to learn and excel through a combination of college-based study and practical work-based experience.

Qualifications required

  • Minimum of 3 GCSEs or equivalent (this includes A-C in Maths and English)

Future prospects

As an innovative, dynamic and rapidly-growing company you may be given further opportunities to continue developing your role, or in an alternative support role.

Things to consider

Please consider the distance of travel when applying for an apprenticeship vacancy. If you live outside of a reasonable commuting distance from the place of work an explanation of your travel plans will be expected within your application. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit:

About the employer

Based in Exeter in South West England, SITU has established itself as an industry leader and a trusted name in serviced apartment provision to the corporate traveller throughout the UK and abroad. The company is committed not only to furthering its reach and reputation within the domestic and foreign markets, but also to promoting serviced apartments as a well recognised and established accommodation option for business and leisure travellers. It is this passion for the industry as a whole that has helped to drive SITU�s success from its inception in 2008, and will go onto drive its continued expansion.




1 Oaktree Place

Matford Business Park

Marsh Barton Trading Estate



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Training provider

  • Level 2 Administrative Assistant apprenticeship with one day a week college training and on-the-job assessments and observations.
  • NVQ in Business Administration
  • Level 2 Certificate/Diploma
  • Employee Rights and Responsibilities

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Exeter College


Charlotte Wylie

Employer's Application Instructions

If you are interested in applying for this vacancy then please click on the 'Apply Now' link and complete our Application Form.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2017