Apprentice IT Support Technician Compco Fire Systems Ltd

Set your career alight! This is a great opportunity to become part of a company who are looking to train the next generation of professionals. You will work within a friendly IT department to provide IT support to users and perform administration tasks on company PC’s and servers across all 7 Compco sites across the UK.

Sign in to apply

Closing date: 01 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday – Thursday 8am-5pm Friday 8am-4pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    11 Sep 2017

  • Date posted

    18 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Primary Responsibilities;

  • To diagnose and resolve software and hardware incidents, including operating systems across a range of software applications.
  • To assist all staff members with any logged IT related incident when needed
  • Take ownership of IT issues, carrying out Trouble Shoots and implement temporary or permanent fixes with the aim of restoring service
  • To accurately record, update and document requests using the IT service desk system
  • To install and configure new IT equipment
  • To resolve incidents and upgrade different types of software and hardware
  • To resolve incidents with various devices including computers, printers, copiers and scanners

Please note that this is not an exhaustive list.

Requirements and prospects

Desired skills

  • Clear, effective communicator over the phone, in writing and in person
  • Relationship builder with internal clients
  • Excellent computer skills.

Personal qualities

  • Self motivated
  • Responsible approach
  • Friendly

Qualifications required

Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Future prospects

Compco commit to training all their staff to ensure they reach their potential in life, providing a secure work environment that allows our teams to plan for the future. With a comprehensive training package and 40+ industry developed learning modules along with contracting skills in construction. Compco excel in developing their teams into the very finest in the industry and allowing the individual to flourish. Permanent opportunity for the right candidate and possible progression to Level 4

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

About the employer

For over 26 years, Compco has been at the forefront of protecting people and property from fire. As the UK’s largest independently owned fire engineering company, Compco has the expertise, resources and stability to meet the needs of clients and projects of any scale. Working within many markets and from four regional centres, Compco offers the ability and expertise of a major contractor, with the convenience of a local supplier. Compco is committed to attracting, developing and retaining people of the highest calibre to continue the provision of service excellence and maximise added value to our customers. We offer a positive team atmosphere and the opportunity of being an important part of a progressive company.


Compco Fire Systems Ltd


Cleeve House

Malvern Road



You must have JavaScript enabled to view a map of the location

Training provider

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Worcester for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals.

The qualifications consist of:

  • Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
  • L3 Diploma in ICT Professional Competence
  • L3 Extended Diploma in ICT Systems and Principles
  • Level 2 Functional Skills English, Maths, ICT (if applicable)

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider


Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 01 Sep 2017