Customer Service Apprentice Brighton News

This Customer Services Support Apprentice role provides a fantastic opportunity to gain excellent experience within a busy newsagents in Woodley Berkshire.

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Closing date: 25 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Work days to be decided at interview (35 paid hours)

    Total hours per week: 35.00

  • Apprenticeship duration

    1 years

  • Possible start date

    28 Aug 2017

  • Date posted

    16 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

At Brighton’s Newsagents our team is responsible for providing excellent customer services.

Your responsibilities will include:

  • Work daily on the shop floor, providing a service to customers.
  • Answering the phone, making calls and responding to customer enquiries
  • Stock Control
  • Working on the tills, some merchandising and other duties associated with working as part of a busy team.

Requirements and prospects

Desired skills

  • Strong communication and listening skills.
  • Can demonstrate ambition and is enthusiastic.
  • Understanding of working well within a team.
  • Comfortable with some weekend working.

Personal qualities

  • Highly Motivated.
  • Team Player.
  • Reliable and Trustworthy.
  • Flexible and Dependable.

Qualifications required

  • 5 GCSEs (or equivalent), including English and Maths at Grade C or above.

Future prospects

Possibility of full time position depending on availability within the company.

Things to consider

The National Minimum Wage (NMW) for Apprentices is £3.50 from the 1st October 2016. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The Wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

A well-established retailer/distributor who has been in business for over 40 years.


Brighton News


124 Crockhamwell Road




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Training provider

  • Level 2 Diploma in Customer Services
  • Key skills/Functional skills
  • Employment rights and responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Reading College


Ciera Kent 01865 551881

Before you apply

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Closing date: 25 Aug 2017