Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Medical Care Administrator Apprenticeship Jai Medical Centre

Are you a people's person with excellent communication skills? Can you think on your feet, and respond to the needs of our patients? If yes, then a Medical Care Administrator could be the role for you!

Sign in to apply

Closing date: 23 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8am - 6pm (Shift Pattern)

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    04 Jul 2022

  • Date posted

    17 May 2017

  • Apprenticeship level


  • Reference number


  • Positions

    1 available

  • Welcome and greets all patients and visitors, in person or over the phones
  • Answer the phone while maintaining a polite, consistent and professional telephone phone manner.
  • Responsible for keeping the reception area clean and organised
  • Register new patients and update existing patient records by collecting patient detailed patient information including personal information
  • Facilitate patient flow by notifying the medical team of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Respond to patients', prospective patients, and visitor inquiries in a courteous manner
  • Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protect patient confidentiality by making sure protected health information (PHI) is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.

Requirements and prospects

Desired skills

  • Professional telephone manner.
  • Excellent verbal and written communication skills with ability to communicate with people at all levels.
  • Word processing and keyboard skills.
  • Excellent use of Word, email packages.
  • Ability to learn new software packages.

Personal qualities

  • Able to prioritise and organise work.
  • Ability to work flexibly both in a team and independently

Desired qualifications

  • No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable

Future prospects

If the applicant in successful they can go on to a Level 3 Apprenticeship or into further training or employment.

Things to consider

If you do not have work experience or good grades in English, Maths and ICT, First Rung can support you with this.

About the employer

We offer first class healthcare and have a wide range of healthcare services, which is a key element to providing local good practice. We ensure patients receive the best attention whether they are attending a specialist clinic or a routine appointment.


Jai Medical Centre


82 Stag Lane



You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse

L2 Business Administration Diploma, Functional Skills Level 1 in English, maths and ICT.

For more information on First Rung, please watch the link below:

Apprenticeship framework

Unknown Framework

Other information

For further information please contact Beverley Woodhouse

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.