Apprentice Business Administration John Taylor Hospice Community Interest Co

Supporting the HR team with administrative support to the Hospice to include managing the inbox, answering queries and assisting with maintaining the HR system.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Days and hours to be worked between Monday - Friday 9am - 5.00pm

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    04 Sep 2017

  • Date posted

    16 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Essential qualifications, experience and skills:

  • Good interpersonal, communication and customer service skills
  • Excellent organisational and administrative skills, including attention to detail
  • Ability to work on own initiative and as part of a team
  • Excellent IT skills: knowledge of MS Office – Word, Excel, Access, Powerpoint, Outlook including ability to format reports, run mail merges
  • Ability to work accurately to tight deadlines
  • Ability to check and input data accurately and efficiently
  • Ability to work flexibly and multi-task
  • Developing a basic understanding of HR policies and procedures
  • Maintain HR employee files and ensure the effective filing and storage of records (electronic and hard copy)
  • Responsible for the on-boarding of new employees to include checking of new starter documentation and ensuring legal compliance
  • Assisting with the issuing and receiving of  contracts of employment and contractual changes
  • Assisting with the administration of absence information and record keeping
  • Assisting with the administration of information to process the payroll
  • Working with HR team and line managers to arrange interviews, provide interview schedules and collect interview feedback
  • Working with HR Manager to arrange training and development programmes across the Company
  • Attending employee relation meetings to take notes and provide administrative support to investigating officers
  • Responsible for updating information in HR system and assist with the development of processes to improve departmental service delivery

Requirements and prospects

Desired skills

Desirable experience and skills:

  • Highly professional approach
  • Good standard of written English and able to communicate in a business environment
  • Flexible
  • Able to multi task

Personal qualities

The successful candidate will need to be committed and driven, full of energy with a willingness to learn and work hard.  Problem solving with the ability to think laterally to resolve issues is also required.   Confidentiality a must and able to communicate.

Qualifications required

Minimum A-C GCSE grades in Maths and English / Functional Skills Level 2.

Future prospects

Progression toward a permanent position for the right applicant.

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location (Five Ways, Birmingham) and also attend college (Sutton Coldfield or Matthew Boulton). Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

About the employer

A brilliant opportunity for a person who is looking to develop within a really busy environment. We are looking for someone who is able work confidently with other people, phone calls and customer service, we need you to work on your own initiative, thrive under pressure, enjoy a challenge and able to multi task. We opened in 1910 and are named after Professor John Taylor, an eminent gynaecologist who worked at the Birmingham and Women’s Hospital. The hospice was funded by the people of Birmingham inspired by Dr Mary Darby Sturge, a consultant anaesthetist at the same hospital and a local GP. Dr Darby Sturge formed a group of influential local people and volunteers to champion the new facility and raise the money. The John Taylor Memorial Home provided palliative care for women and the women who came were encouraged to make a contribution to the home. This was important because it symbolised mutual respect. People who could pledge financial support to the home were encouraged to sponsor a bed. Originally sited on Park Road in Sparkbrook, in 1946/7 our founders raised enough money to buy The Grange at 76 Grange Road in Erdington and £10,000 to refurbish it, creating 20 beds. John Taylor Hospice moved to The Grange after the Second World War. Our house is the former home of East Birmingham MP and famed photographer Sir Benjamin Stone.


John Taylor Hospice Community Interest Co


76 Grange Road



B24 0DF

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Training provider

  • A competence based qualification i.e. NVQ/QCF.
  • A knowledge based qualification i.e. Technical Certificate.
  • Key or Functional Skills (if required).
  • Employer Rights & Responsibilities.
  • Personal Learning & Thinking Skills.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Linda Hall 0121 362 1122

Employer's Application Instructions

Thank you for your interest in this vacancy. In order to provide a better service to our future apprentices and the employers that we work with, we have changed our application process. On the next screen you will find more information about the apprenticeship course and what jobs in the sector might entail. You will be given the opportunity to register your interest and then be invited into the college to meet with the relevant team to discuss our current vacancies and opportunities available to you. If you have already applied and attended an interview session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college. The Apprenticeship Recruitment Team – BMet 0121 362 1121 (Birmingham) The Apprenticeship Recruitment Team – BMet 01384 399 848 (Stourbridge)

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017