ATA Apprentice Support Technician TITUS LEARNING LTD.
We are looking for a driven and intellectual individual who is ready to join a growing and exciting early-stage business.
Closing date: 12 Sep 2017
Total hours per week: 37.50
Possible start date
26 Sep 2017
16 May 2017
Higher Level Apprenticeship
Titus Learning provide education technology solutions to international schools and companies around the globe. The successful candidate will be looking to forge a successful career in a Technical Support and Web Development role.
The successful candidate will be working directly with the technical support team to assist with the roll-out of new systems, client training, and responding to and resolving customer support queries.
There are excellent opportunities for personal growth and progression within the company. The ideal candidate will work towards managing their own clients in a particular area/region. They will train in the role allowing them to manage all areas of the software install, from the technical work, to support and training. As the apprentice becomes more comfortable in their role, there will be opportunities for overseas travel in places such as Dubai, China, Hong Kong, and many other locations in Europe, the Middle East and East Asia.
Requirements and prospects
- Extremely strong computer literacy
- Excellent interpersonal/communication skills and great telephone manner
- Desirable skills:
- Understanding of Linux and PHP
- Experience using Moodle and/or other Learning Management Systems in the past
- Ability to use own initiative
- Ability to perform effectively when there are pressure peaks
- Sets high standards and consistently achieves and exceeds them
- Works well within a team
- Responsible and reliable
5 GCSEs at grades A*- C or equivalent (including English Language and Maths).
Things to consider
About the employer
TITUS LEARNING LTD.
The Estio Training IT Apprenticeship programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.
Learners will receive individual week blocks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.
Training will lead to industry-recognised qualifications including:
- Advanced Network Engineer Standard apprenticeship qualification
Estio training also offer the following optional units:
- Microsoft MTA - Networking Fundamentals
- Microsoft MTA – Windows Operating System Fundamentals
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
Digital Industries > Network Engineer
Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd
Chloe Adams 01133 500 333 firstname.lastname@example.org
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Closing date: 12 Sep 2017