Internal Sales Apprentice Chandlers Buildings Supplies Ltd

Chandlers Building Supplies, based in Ringmer are looking for an Internal Sales Apprentice. This is a great opportunity for someone who has great communication skills, can work to a deadline and wants to undertake a sales qualification.

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Closing date: 11 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    An average of 44.5 hours per week, 7.30am to 5pm Monday to Friday ( unpaid one hour lunch break) and alternate Saturdays 8am to Midday.

    Total hours per week: 44.50

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    13 months

  • Possible start date

    25 Oct 2017

  • Date posted

    15 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


  • Provide a timely friendly and dependable service of products to customers, both via telephone, email and face to face ensuring that their expectations are not just met but exceeded. 
  • Optimise contributions to branch sales and gross profit.  


  • Work effectively as part of a team promoting the company’s vision, values and aspirations at all times.
  • Build effective relationships with customers thus optimising sales and customer service.
  • Use initiative to identify and resolve customer/product problems or issues.
  • Through initiative and ideas proactively identify new sales opportunities to assist in the maximising of sales and margin.
  • Ensure that company policies with regard to computer systems procedures and administration are followed at all times.
  • Liaise with suppliers representatives where necessary.
  • Develop personal product knowledge to enhance service to customers.
  • Share information about customers and projects with fellow staff where sales opportunities exist across product ranges/services or regions.
  • Support the branch in stocktaking duties when required.
  • Actively safeguard against theft of company goods or property by being security conscious at all times.
  • Take a pro-active approach in ensuring the health and safety of staff and customers, reporting and responding to any potential H & S concerns/issues.
  • Perform any other reasonable duty as may be required by the company.  

Requirements and prospects

Desired skills

The essential skills for the role include:

1. The ability to get to the workplace and be on time for 7.30am.

2. Very strong verbal communication skills.

3. Strong numeric skills. The successful candidate will be required to undertake a Maths and English initial assessment to check that they would be able to complete the apprenticeship.

4. Comfortable using the phone and interacting with customers face to face.

5. Good IT literacy.

Personal qualities

The essential personal qualities include:

1. Good literacy skills.

2. The ability to prioritise.

3. The ability to react to incoming sales enquiries and take a pro active approach in acquiring new business.

4. A friendly and warm personality.

5. The ability to understand what good customer service is. 


Qualifications required

You must have Maths and English GCSEs at grade C or above, or equivalent to apply for this role.

Future prospects

Initially the apprenticeship will be completed over a 13 month period however if this is successful you will be offered a permanent contract. Chandlers Building Supplies prides itself on its high level of staff retention. The right candidate could progress onto a supervisory role within the company. Chandlers Building Supplies also welcomes internal applications for other roles within the company.

Things to consider

How will you travel to the workplace? There are no reliable public transport links to the Chandlers Building Supplies. Are you able to get up early? There will be 7.30am starts so you must be able to get to work on time. Benefits available: - Group income protection, life insurance and the opportunity to earn a bonus.

About the employer

Chandlers Building Supplies is a privately-owned, independent builders' merchant with branches across the South East of England. We offer over 20,000 individual product lines to meet the needs of all construction and refurbishment projects, large or small. Whether you require drainage fittings, or chimney pots, wood screws or concrete floor beams, we hold large stocks of all everyday building products available for delivery or collection. We have a substantial fleet of delivery vehicles ranging from crane-off load brick lorries down to small vans and pick-ups, so we are confident we can meet almost all of our customers' delivery requirements. As well as our specialist building supplies branches, we have 4 specialist roofing supplies branches in Halesowen, Coventry, Rainham and Scrubs Lane, London. We also have dedicated kitchen showrooms at Petworth and Chertsey and a 2 floor bathroom showroom at our branch in Lewes.


Chandlers Buildings Supplies Ltd


7 The Broyle




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Training provider

  • City and Guilds Level 2 Diploma in Sales
  • Functional Skills Level 1 in Maths, English, and ICT (exempt if already have GCSE equivalent C+ grade)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Sales and Telesales

Training provider


Applications for this apprenticeship are being processed by Sussex Downs College


Katie Parris 030 300 39871

Before you apply

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Closing date: 11 Oct 2017