Business Admin Apprentice Diligence Virtual Office Services limited

We are looking for an individual to join our team based in Yarm.

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Closing date: 23 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday- Friday 9am - 5 pm

    Total hours per week: 37.00

  • Apprenticeship duration

    15 months

  • Possible start date

    30 Aug 2017

  • Date posted

    10 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Roles will include:

  • Call Answering
  • Liaising with clients - Outgoing calls/texts/emails to clients booking meetings and confirming appointments
  • Admin – client set-up, HMRC follow up calls, marketing emails, facebook, mailchimp adverts, (non-cold calling), shredding, scanning
  • Process weekly payroll
  • Email Monitoring
  • Help accounting assistants with data input/basic bookkeeping in busy periods
  • Office upkeep

Requirements and prospects

Desired skills

  • Good computer skills
  • Team player and able to work on your own
  • Able to use initiative and are proactive
  • Strong IT skills (Microsoft Office)

Personal qualities

  • Confident
  • Friendly
  • Punctual
  • Organised

Qualifications required

Grade C or above in GCSE Maths and English (or equivalent).

Future prospects

Possibility of permanent position upon the completion of the course.

Things to consider

ITEC NORTH EAST are working on behalf of this company. DO NOT CONTACT THE COMPANY DIRECT, If you have any queries please contact itec north east on the contact details provided.

About the employer

Our first service was Call Answering/Reception Service and we realised that this service freed up much more time for our clients. We went the extra mile as we also took sales quotations so that our clients only had to prepare the quote. We also personalised each call to each company as they all had individual requirements and needs. Also some clients didn't have time to speak to contractors who were looking for work, so we took their details and put them in a mutual area for the client to refer to when they required these resources.


Diligence Virtual Office Services limited


High Street


TS15 9BG

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Training provider

  • QCF level 2 in Business Admin
  • Technical Certificate
  • Functional Skills in Maths. English and ICT (if required)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by ITEC North East Ltd


Sammy-Jo 01325328428

Before you apply

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Closing date: 23 Aug 2017