Hospitality Services Level 2 Apprenticeship WAVE-LENGTH SOCIAL MARKETING CIC

The role of a Hospitality Front of House is to ensure that a customer receives a wonderful experience and leaves the restaurant/event with a good impression.

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Closing date: 14 Oct 2017

Apprenticeship summary

  • Weekly wage

    £121.50 - £211.50

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    30 hours per week various shifts

    Total hours per week: 30.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    28 Oct 2017

  • Date posted

    05 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The Apprentice will work towards the Level 2 qualification in Hospitality Services.

The duties will include:

  • Meeting and greeting customers.
  • Ensuring that customers receive excellent customer service
  • Set tables ready for service
  • Take accurate orders whilst maintaining excellent customer service
  • Pass information through to kitchen staff
  • Deliver orders to tables
  • Ensure work place is kept clean, tidy and presentable
  • May have to assist in bar/café work
  • Take payments
  • Deal with customer enquiries

Requirements and prospects

Desired skills

What we are looking for

  • Good Literate and Numerate skills
  • Ability to follow instructions methodically
  • Able to work without supervision
  • Good verbal communication skills


  • Previous experience in a similar role would be desirable but not essential

Personal qualities

The role will appeal to someone who is extremely passionate about working in hospitality. The successful apprentice will have high levels of personal hygiene, be extremely reliable.

Qualifications required

Good understanding of numeracy and literacy.

GCSE qualifications at grade C or above in English and maths or the ability to work towards Level 2 Functional Skills.

Future prospects

Further training and/or full time employment will be on the table for the right candidate based on performance during the Apprenticeship.

Things to consider

The position is subject to an increase in pay after a 3 month probation period.

About the employer

We work with communities, organisations and individuals to improve the access to employment and services for all those who face social challenges in life. So we take our learning from employers and share this with individuals and when identifying challenges faced by individuals we share this with those who employ and provide services. This way we help to build better communities Wave-length will open a place to eat, learn and develop within the Wakes building. It will have a modern cafe, catering kitchen, event hall for hire and creative workshop space for the community, we plan to help encourage those in the community to come and enjoy this great new space.




2 Limes Walk




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Training provider

Level 2 Front of House Apprenticeship to include:

  • Level 2 NVQ Diploma in Food and Beverage Service (QCF)
  • Functional Skills in maths and English Level 2 (if applicable).

Apprenticeship framework


Training provider


Applications for this apprenticeship are being processed by New College


Jenny Crowson 07769 224265

Before you apply

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Closing date: 14 Oct 2017