Mortgage Administration Apprentice Fairway Mortgage Solutions

As Mortgage Administration Apprentice you will be responsible, taking on various duties to ensure the smooth and efficient running of a busy office and liaising with advisers.

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Closing date: 27 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon-Fri 9am-5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    28 Aug 2017

  • Date posted

    05 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Always showing politeness and respect and an enthusiasm for the business whilst receiving and handling all enquiries.
  • Liaising with Advisers re: case updates, items to do, problems on cases.
  • Maintaining the database – ensuring contact details, review dates, product details, etc. are up-to-date and relevant, keeping case note and progressing cases through the relevant stages.
  • Liaising with Lenders & Providers – chasing cases, dealing with any problems on the cases, negotiating escalation on cases, keeping the lenders/providers up-to-date on any potential changes.
  • Liaising with Clients – requesting information, keeping clients in the loop.
  • Liaising with Solicitors – chasing cases through to completion and dealing with any potential issues following offer.
  • Keeping track of commissions - inputting commissions, chasing unpaid commissions, reviewing written business amounts and keeping track of targets.
  • Processing – inputting data into Ignition and Mortgage stream, ensuring items are applied up to FC, scanning and attaching items to Ignition.
  • Basic administration – filing, scanning, photocopying, sending letters and e-mails.
  • Providing any additional support as and when needed.

Requirements and prospects

Desired skills

  • Flexible attitude
  • Confident using the telephone
  • Good communication skills
  • Good English grammar

Personal qualities

  • Friendly personality
  • Hard working
  • Respect of others

Qualifications required

Minimum of C in GCSE's Maths, ICT and English (or equivalent qualifications).

Future prospects

Potential to secure a full time permanent position at the end of the apprenticeship with the opportunity to progress within the company.

Things to consider

This is in a very rural location with no public transport links. Having a full UK Drivers Licence with access to your own vehicle will be a very big advantage.

About the employer

Fairway Mortgage Solutions, currently based in Brentwood and soon to be moving to new offices in Upminster, are a well thought of and successful family-run business. Since their establishment, Fairway Mortgages have built up a reputation for being trustworthy and providing an outstanding service to all of their customers.


Fairway Mortgage Solutions


Unit 3

Saxon House

Upminster Trading Park


RM14 3PJ

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Training provider

TheLightBulb will provide full training for the Level 2 Business and Administration apprenticeship framework, including the Technical Certificate.

You will also be able to take Functional Skills (Maths and English) if required.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by The LightBulb Limited


Andrea Gregory 01268 270648

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

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Closing date: 27 Aug 2017