IT Software Support Apprentice Datafreight

This is a fantastic opportunity for a thriving Software Support Apprentice to join a small, wholesome team. The successful applicant will be providing remote support to over 300 customers nationwide.

Sign in to apply

Closing date: 21 Sep 2017

Apprenticeship summary

  • Weekly wage

    £187.50

  • Working week

    Monday-Friday 9:00am-5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    26 Sep 2017

  • Date posted

    04 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001221567

  • Positions

    1 available

  • Provide remote software support to a large volume of customers
  • Design various documents and materials
  • Provide customer support via telephone and face to face
  • Administrative tasks
  • Making calls to clients

DataFreight has a highly scalable set of applications used by organisations both large, small and everywhere in between. It is currently deployed in over 400 locations in the UK as well as overseas. DataFreight is one of the most globally distributed UK-developed forwarding products available. The prospective Apprentice will need to be able to work with the fast-paced development of the company as well as being very confident on the telephone.

 


Requirements and prospects

Desired skills

  • Computer literate.
  • IT knowledge – software preferable.
  • Knowledge of coding languages preferable.
  • Good customer service skills.

Personal qualities

  • Willingness to learn.
  • Self-motivated.
  • Positive attitude.

Qualifications required

  • Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents).

Future prospects

Possibility for full time employment or progression onto a Level 4 apprenticeship.

About the employer

Since 1988, DataFreight has been a market leader in providing an integrated suite of applications for the Forwarding, Customs and Warehousing sectors.

DataFreight is a highly scalable set of applications used by organisations both large and small and everywhere in between. It is currently deployed in well over 400 locations in the United Kingdom as well as overseas in the following countries: United States, Canada, China, Czech Republic, Ghana, India, South Africa, Nigeria, Republic of Ireland, Netherlands, Bahrain, Dubai, Oman, Hong Kong and Thailand. DataFreight is one of the most globally distributed UK-developed forwarding products available.

DataFreight is built to run on the Microsoft Windows platform, the engine behind more than 90% of PC desktops worldwide. The system is quick to implement, easy to learn because it is logical, and totally reliable being underpinned by on-site training and unmatched client support.

Employer

Datafreight

Address

Unit 4

Mill Court

The Sawmills

Southampton

SO32 2EJ

You must have JavaScript enabled to view a map of the location


Training provider

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Southampton for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:

  • Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms.
  • Level 3 Diploma in ICT Professional Competence.
  • Level 3 Extended Diploma in ICT Systems and Principles.
  • Level 2 Functional Skills English, Maths, ICT (if applicable).

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

ASPIRE ACHIEVE ADVANCE LIMITED

Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED

Contact

applysouthampton@3aaa.co.uk


Other information

The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.


Sign in to apply

Closing date: 21 Sep 2017