Apprentice Business Administration JUST CALL 4 CARE SERVICES LIMITED

Working in a really fast paced environment providing the care staff and clients with administrative support using a bespoke system in a busy office. Contacting staff and clients, keeping a system ensuring all clients have all appointments covered.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday 9am - 5.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    04 Sep 2017

  • Date posted

    04 May 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

Day to day duties will include:

  • Communication is key to this role
  • Answer telephone calls.
  • Attending guests. 
  • Schedule appointments, change appointments and keep everyone informed
  • Take and relay messages, manage Switch board.
  • Thrive under pressure, think on your feet
  • Provide information to carers and clients.
  • Collect, Record and distribute morning post.
  • Archiving the documents.
  • Managing Room Bookings
  • Maintain Stock Inventory.
  • Deal with queries
  • Minute taking.
  • General administrative and clerical support
  • Maintain appointment diary both manually or electronically
  • Have a very good memory.
  • Adhere the company’s Health and Safety procedure
  • To work within the company policies and procedures at all times and undertake any other tasks consistent with the objectives of this post, and commensurate with the grade.

Requirements and prospects

Desired skills

  • Highly professional approach;
  • Good standard of written English and able to communicate in a business environment
  • Flexible
  • Able to multi task

Personal qualities

The successful candidate will need to be committed and driven, full of energy with a willingness to learn and work hard.  Problem solving with the ability to think laterally to resolve issues is also required.   Confidentiality a must and able to communicate.

Qualifications required

Minimum A-C GCSE grades in Maths and English / Functional Skills Level 2 equivalent.

Future prospects

Progression toward a permanent position for the right applicant.

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location (Five Ways, Birmingham) and also attend college (Sutton Coldfield or Matthew Boulton). Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

About the employer

A brilliant opportunity for a person who is looking to develop within a really busy environment. We are looking for someone who is able work confidently with other people, phone calls and customer service, we need you to work on your own initiative, thrive under pressure, enjoy a challenge and able to multi task. Just Call 4 Care Services provides care and support to your local community. We will meet the needs of various people, from older people and those in between that need it. Just Call 4 Care Services works closely with Local Authorities or directly with those receiving our care and support, to ensure that the care we deliver not only meets expectations but also exceeds them. Our office and staff are also registered with the regulatory bodies that oversee our industry. QUALITY OF CARE is our prime concern. We maintain high standards of care by initiating an intensive monitoring system. OUR AIM AND OBJECTIVES: • To assist those in need to live as comfortably and securely as possible. • To actively encourage the independence of all our clients. • To provide the highest standards of care at all times. • To maintain highly competitive and sensible fees.





Cobalt Square

83 Hagley Road


B16 8QG

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Training provider

  • A competence based qualification i.e. NVQ/QCF.
  • A knowledge based qualification i.e. Technical Certificate.
  • Key or Functional Skills (if required).
  • Employer Rights & Responsibilities.
  • Personal Learning & Thinking Skills.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Linda Hall 0121 362 1122

Employer's Application Instructions

Thank you for your interest in this vacancy. In order to provide a better service to our future apprentices and the employers that we work with, we have changed our application process. On the next screen you will find more information about the apprenticeship course and what jobs in the sector might entail. You will be given the opportunity to register your interest and then be invited into the college to meet with the relevant team to discuss our current vacancies and opportunities available to you. If you have already applied and attended an interview session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college. The Apprenticeship Recruitment Team – BMet 0121 362 1121 (Birmingham) The Apprenticeship Recruitment Team – BMet 01384 399 848 (Stourbridge)

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2017