IT Service Management Apprentice – Service Management - 11276 Atos Ltd

A fantastic opportunity to join a global leader in digital services.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017

Apprenticeship summary

  • Annual wage


  • Working week


    Total hours per week: 37.00

  • Apprenticeship duration

    18 months

  • Possible start date

    02 Oct 2017

  • Date posted

    03 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

As a Service Management Apprentice, you will:  
•    Help to manage the delivery of effective, high quality IT services to a range of clients, in an opportunity where no two days are the same
•    Manage internal relationships
•    Support projects to delivery on our contractual commitments
•    Meet and develop relationships with our clients
•    Produce reporting integral to monitoring the success of our services
•    Identify and implement changes to improve our ways of working

Requirements and prospects

Desired skills

•    We’re most interested in people who are:
•    Enthusiastic about working in the IT sector
•    Good written and verbal communication skills
•    Great team players
•    Committed to solving problems 
•    Have good attention to detail
•    Open to new ideas and keen to learn
•    Not afraid to ask questions
•    Ready to rise to new challenges

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

5 GSCE’s grades A-C, including Maths & English or equivalent

Future prospects

You will have the opportunity to learn new skills across multiple platforms and different IT skill areas, with plenty of opportunities to progress in your career

Things to consider

Benefits • A permanent contract from day one • 25 days’ holiday, plus the option to buy up to ten more • Private medical insurance • A pension plan • A fully funded training program to help you achieve your qualifications • Access to a range of flexible benefits to tailor to your needs Other Important Information - The apprenticeship will blend on the job experience, face to face workshops and online learning, leading to Level 3 Service Management diploma and ITIL Foundation

About the employer

Employer Description We’re the technical and business expertise behind some of the most influential businesses in the world. And just as our clients look to us to guide them through digital transformations, we can do the same for your career via our apprenticeship program, developing you into a real business technologist. Atos apprenticeships offer a structured learning journey, providing the technical and business skills you need to confidently take on new responsibilities. Whichever scheme you choose, you’ll earn industry-recognised qualifications. You'll find our culture relaxed and supportive, yet focused and hardworking, and you’ll be given the flexibility to bring new ideas to the table, with guidance on hand whenever you need it.


Atos Ltd


1020 Eskdale Road



RG41 5TS

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Training provider

Throughout the course, you’ll develop your understanding of the fundamentals of systems, networking and data analysis.

That will include tuition on mobile, operating systems, cloud services, business, coding, networking and architecture. In addition to these technical skills, you can expect support on developing your business, communication, relationship building and creative problem solving expertise.

Qualifications you’ll achieve as part of your IT Systems and Networking apprenticeship:

Advanced Apprenticeship Infrastructure Technician Level 3

MTA Networking Fundamentals

MTA Mobility and Devices Fundamentals

MTA Cloud Fundamentals

Your choice of a Microsoft MOC on-demand course

For full information on the training, please follow this link: https:

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


Joanna Lupa (0) 203 635 7091

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017